Very bag service - Customer Support Representative Airbnb Employee Review

1.0
Apr 25, 2016
Recommend
CEO approval
Business outlook

Pros

We have lots time to just hang and salary is great and when we make a mistake they say do not worry there will be lots of net suckers tomorrow

Cons

We have only a small chance of actually be promoted and you have to listen to all those stupid people

Explore other reviews about Airbnb

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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