Airbnb Reviews

Pros

Love Airbnb's mission and product. They really value you here.

Cons

Sales is very competitive and stressful, but very high payout in the end if you work hard.

Pros

- great perks (free or discounted breakfast, lunch and snacks) - depending on the department you work in, you will meet some awesome people

Cons

- salaries are not competitive in the Montreal office - no room for growth despite having solid performance reviews - a lot of importance and attention given to high level/senior roles - little diverse representation in the Montreal office

Pros

- great mission for a company - amazing perks and learning opportunities

Cons

- the rapid pace of the company can mean some get left behind - changes are released, and then changed constantly

Advice to Management

Remember to consider keeping up the momentum long term, this is a great initiative, and I would hate to see everyone get burnt out too fast.

Pros

- Great employees - Good benefits

Cons

- Lack of work life balance. GES role, you are expected to work evenings and weekends. Failure to do so results in poor performance results - Low salary - Unrealistic expectations set with limited resources provided to succeed - The leadership team is not aligned and have a limited understanding of the product - Departments are not aligned, everyone has their own agenda - Lack of career development... opportunities - Favouritism, plays a role in promotions - Negative work environment as a result of poor leadership - Leadership fails to exemplify the Core Values

Advice to Management

Invest in your employees and do not expect them to work over-time to succeed. Reevaluate goals and align with the employees to ensure that they are "SMART". Provide them withe the right tools and resources to succeed.

Pros

Good support and resolution team

Cons

The website platform often is extremely quirky

Advice to Management

Remove obvious scammers poor reviews

Pros

-Great work environment. The offices are great and the people that work there are young and fun - Many benefits such as airbnb credits and more vacation days compared to most north american companies -Great culture and values -Good food - Free gym

Cons

Guest facing roles are under a lot of pressure and face high goals. The systems that are in place often limit us from performing as well as expected and this is rarely taken into consideration. Schedules can be quite inconvenient as well but there is an effort to improve them. Goals tend to be unrealistic and only few can meet them. All in all there is a lot of changes that will on the long term help improve the... situation for guest facing employees (better systems are being put in place, schedules are slowly getting steadier) but this might be to the detriment of the start up feel of the company.

Pros

Friendly working environment, good travel perks

Cons

Very fast pace environment that is constantly changing with an overtime expectation. Work life balance depends on how badly you want to succeed/advance

Advice to Management

None. They do the best they can.

Pros

Great insurance, food, shuttle, Airbnb credit. Holiday vacation+ 15 days+ sick days.

Cons

Micro management is terrible, really hard goals to achieve. You will always take your work home if you want to achieve your goals or get to 85% to them. Commission payout is unfair and not clear, when you challenge you have no answer and if you do there is nothing to review, they won’t review your claim. People who are “successful” sellers don’t take more than a week vacation, they are online 24/7 so no life-work... balance. Team leads (not all) won’t answer you promptly and will be there only when then month is about to end and you need to close bookings. Things are getting better with Airbnb but it feels a lot like Luxury Retreats problems are hard to eradicate. Internal software has so many issues that sometimes you can’t work.

Advice to Management

Your employees are not robots treat them like humans. Answer to them be for them not only when is about a sale.