Airbnb Reviews

Updated Mar 2, 2021

To filter reviews, or .
4.3
87%
Recommend to a Friend
87%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
32 Ratings
Pros
  • "great culture that helps you remain competitive(in 76 reviews)

  • "Delicious and healthy free food(in 62 reviews)

Cons
  • "The working hours required are hard to balance work life balance(in 70 reviews)

  • "Airbnb's hypergrowth has caused growing pains at times and being an employee means that you're along for that ride and all that comes along with it(in 37 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Hard Working and Innovative"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Quality Analyst in Montreal, QC
    Recommends
    Approves of CEO

    I have been working at Airbnb full-time for more than 3 years

    Pros

    Great place to work, everyone is helpful and friendly. Great work/life balance, the company really takes care of employees mental health

    Cons

    Lots of emails sent out

  2. "Great Colleagues, Very Little Growth Opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vip Sales in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Great job to make money, interact and coordinate with elite clientele from around the world.

    Cons

    Nearly impossible to move out of sales once you are hired.


  3. "Don't be fooled"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Montreal, QC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Airbnb full-time for more than 5 years

    Pros

    Good to have on your CV

    Cons

    No growth Total shambles - they don't give a 5hit about their staff Disingenuous people Incompetent junior managers

  4. Helpful (1)

    "Stay away from Luxe"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Villa Specialist in Montreal, QC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 5 years

    Pros

    -Good benefits -Company is focused on diversity and inclusion -They treat their employees well. Lots of free snacks etc. -Looks good on your resume

    Cons

    -Luxe is very badly run and Airbnb turns a blind eye. It is well known that a huge chunk of management of Luxe is terrible (especially in sales) and the environment is toxic. Lots of bullying, nepotism, and basically a high school environment. Airbnb has done nothing over the years to get rid of toxic managers, despite them being very well aware. Very poor work-life balance as a Villa Specialist. Base salary is poor, you can make great money IF you are willing to work 24/7. -Lateral or upward movement within the company is nearly impossible.

    Continue reading
  5. "Overall great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Concierge in Montreal, QC

    I worked at Airbnb full-time for more than a year

    Pros

    Top company in tech scene Fantastic benefits

    Cons

    Office politics Industry in general can be stress full (xmas etc)

  6. "Incredible Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trip Designer in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 3 years

    Pros

    Management, Benefits, Health-Care, Team is quite nice and great communication

    Cons

    Restructuring of the firm numerous times a year which at times create some turbulence

  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 5 years

    Pros

    Benefits, stocks, support from management

    Cons

    I had amazing opportunities, fair treatment - nothing negative honestly

  8. "Amazing Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Experience Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for less than a year

    Pros

    Great office, awesome attitude, lots of perks, great team spirit

    Cons

    Intense workload, high expectations not enough support to keep up with tasks comfortably. Long hours occur regularly

  9. "Nice space, a little mismanaged"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Nice office space to work

    Cons

    A bit clique / high school lots of issues with management

  10. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Villa Specialist in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    casual clothing, ability to earn the higher commission based on hours put in, lots of perks, friendly management and team.

    Cons

    lack of parking in the area.

Viewing 1 - 10 of 771 English Reviews

Work at Airbnb? Share Your Experiences

Airbnb logo
or