Airbnb Reviews

Updated Aug 13, 2020

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4.0
80%
Recommend to a Friend
97%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
15 Ratings
Pros
Cons
  • "Work/life balance: have to put in a lot of hours just to stay on top of your file load(in 66 reviews)

  • "Typical growing pains for our size, honestly(in 35 reviews)

More Pros and Cons
  1. "Belong Anywhere"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Safety Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for less than a year

    Pros

    Great people and flexible work environment

    Cons

    The working hours required are hard to balance work life balance

  2. COVID-19

    "I was happy at Airbnb"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    High expectations (this made everyone work hard and see excellent results) Wonderful and very smart people at the company During the COVID layoff they took great care of those affected

    Cons

    Aggressive goals, much of it that were tied to other individuals production and out of my control.


  3. "Great colleagues, nice perks!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Experience Specialist in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Colleagues: smart hardworking individuals Perks: travel credits, on-site gym, free breakfast, coffee and sparkling water

    Cons

    Work/life balance: have to put in a lot of hours just to stay on top of your file load Salesforce: poorly designed and inefficient Parking: if you have to drive your car

  4. "Great Company, better people!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Analyst in Montreal, QC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Airbnb full-time for more than 5 years

    Pros

    The people! Truly a family environment, everyone is motivating and encouraging, great coworkers and atmosphere to work in.

    Cons

    Management (Luxury Retreats division) is not great. Lack of support for individual growth, lack of transparency on team goals and direction.

    Continue reading
  5. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Montreal, QC
    Recommends
    Positive Outlook

    I worked at Airbnb full-time for more than 3 years

    Pros

    Even with the redundancy, it was very well done and full of heart

    Cons

    Not enough communication between top levels and employees

  6. "Strong Values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Values, line of work, perks, salary

    Cons

    I don't have any cons to add. I loved my time there.

  7. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Quebec, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 3 years

    Pros

    Great work environment and ambiance

    Cons

    unclear direction. I was there 3 years and saw the same problems arise over each year

  8. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Villa Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 5 years

    Pros

    Amazing culture, good benefits, highly skilled colleagues

    Cons

    Not too many, low base salaries in Montreal

  9. Helpful (1)

    "Sales Support"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Support in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    Great people. Definitely a west coast vibe. A lot of smart and hard working people from around the world. Benefits are great and some positions pay well.

    Cons

    If you are in sales watch out!! You will find yourself working all hours of the day. With zero work life balance. This is expected of you. Impossible to work less than 55 hours a week. If you have a family I would think twice about applying here. I would travel to come back 3 weeks later and see people in their 20’s age as if it was 5 years later.

  10. "Great people, office in transition"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Writer in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Awesome people, great perks, amazing opportunities for learning.

    Cons

    Montreal office is in a tough spot. Often overlooked and tough to make an impact on the overall business. Changes come often and direction is not always clear.

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