Airbnb Reviews

Pros

Love Airbnb's mission and product. They really value you here.

Cons

Sales is very competitive and stressful, but very high payout in the end if you work hard.

Pros

- great mission for a company - amazing perks and learning opportunities

Cons

- the rapid pace of the company can mean some get left behind - changes are released, and then changed constantly

Advice to Management

Remember to consider keeping up the momentum long term, this is a great initiative, and I would hate to see everyone get burnt out too fast.

Pros

- Great employees - Good benefits

Cons

- Lack of work life balance. GES role, you are expected to work evenings and weekends. Failure to do so results in poor performance results - Low salary - Unrealistic expectations set with limited resources provided to succeed - The leadership team is not aligned and have a limited understanding of the product - Departments are not aligned, everyone has their own agenda - Lack of career development opportunities...

Advice to Management

Invest in your employees and do not expect them to work over-time to succeed. Reevaluate goals and align with the employees to ensure that they are "SMART". Provide them withe the right tools and resources to succeed.

Pros

Good support and resolution team

Cons

The website platform often is extremely quirky

Advice to Management

Remove obvious scammers poor reviews

Pros

Great benefits and inclusive environment. A lot of training offered and the chance to share experiences outside of the regular scope of the day to day job.

Cons

Unfair distribution of wages across offices and often disorganized in terms of planning for the future, especially for such an established company.

Advice to Management

Please work to level and pay employees amounts that make sense and are competitive with the head office of the company. Also, please work on communicating major changes ahead of time so not to surprise employees when a major change is made.

Pros

Friendly working environment, good travel perks

Cons

Very fast pace environment that is constantly changing with an overtime expectation. Work life balance depends on how badly you want to succeed/advance

Advice to Management

None. They do the best they can.

Pros

Great insurance, food, shuttle, Airbnb credit. Holiday vacation+ 15 days+ sick days.

Cons

Micro management is terrible, really hard goals to achieve. You will always take your work home if you want to achieve your goals or get to 85% to them. Commission payout is unfair and not clear, when you challenge you have no answer and if you do there is nothing to review, they won’t review your claim. People who are “successful” sellers don’t take more than a week vacation, they are online 24/7 so no life-work balance....

Advice to Management

Your employees are not robots treat them like humans. Answer to them be for them not only when is about a sale.

Pros

Time off, health insurance, free gym, cafeteria, travel credits.

Cons

The Montreal office is terribly mismanaged. Very little focus on managing and mentoring their people. They throw young and inexperienced employees into sink or swim management positions, where they often sink. The Airbnb transition has been particularly rocky for staff, guests and partners. Mismanaged payments, shoehorned new policies, miscommunication from the SF office. Airbnb really demands that you drink the kool-aid,...