Airbnb Reviews | Glassdoor.ca

Airbnb Reviews

Updated 16 October, 2017
521 reviews

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3.8
StarStarStarStarStar
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Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
389 Ratings

521 Employee Reviews

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Pros
  • Great Management/Support for Work/Life Balance (in 20 reviews)

  • Some great benefits, lyft for work,travel coupons etc (in 32 reviews)

Cons
  • But work/life balance is possible (in 50 reviews)

  • Growing pains currently as the company scales at uncharted rates (in 29 reviews)

More Pros and Cons

  1. "Best Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Airbnb takes care of their own. Flexible

    Cons

    None. Absolutely none that I can think of


  2. "Genuinely great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AirSupport Technician in Portland, OR (US)
    Current Employee - AirSupport Technician in Portland, OR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time (More than a year)

    Pros

    Focused on customers
    Amazing office environment
    Care about employee success
    Rapid growth

    Cons

    Still ironing out some kinks as a young company

    Advice to Management

    Continue to do a great job!


  3. "Lovely company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with, excellent offices.

    Cons

    Work hard! It's a face paced company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Talking with people from all over the world

    Cons

    No holiday pay on holidays.


  6. Helpful (1)

    "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Strong values and culture
    -Great perks & salary
    -Encouragement of risk taking & accepting of mistakes/failures
    -Good work/life balance
    -Interesting projects to work on
    -Collaborative/helpful

    Cons

    -Definitely not for the lone wolf type of person
    -Not a great commuter program

    Advice to Management

    Please continue to keep our culture alive and keep us true to who we are. I do think as we grow we need to look into better commuter benefits.


  7. "Customer Experience Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Great Community, Great Core Value. Travel coupon

    Cons

    Work-life balance, once every two weeks Shift till 7 pm. Low increase salary for performance year.


  8. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)

    I have been working at Airbnb full-time (Less than a year)

    Pros

    There are great benefits, environments make you feel at home

    Cons

    Expectations in terms of professional growth should be better clarified

    Advice to Management

    Management should provide clear expectations in terms of professional growth


  9. "Great company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Airbnb is a great company to work for. Lot of employee benefits and amazing culture.

    Cons

    Indian office is pretty small compared to the US headquarters


  10. "Goood"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    pretty alright, not too bad

    Cons

    Not that many cons, I ike it here


  11. "Not a fun job to have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Airbnb full-time

    Pros

    They give you periodical travel vouchers

    Cons

    I had to deal with issues arising on active reservations in over 90 countries around the world, but the compensation simply wasn't there.

    Advice to Management

    Ensure appropriate compensation for a very stressful job.


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