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Updated Jul 27, 2021
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Found 869 of over 1,711 reviews
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- Highest Rating
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- Oldest first
"great culture that helps you remain competitive" (in 76 reviews)
"Delicious and healthy free food" (in 62 reviews)
"The working hours required are hard to balance work life balance" (in 70 reviews)
"Airbnb's hypergrowth has caused growing pains at times and being an employee means that you're along for that ride and all that comes along with it" (in 37 reviews)
- Current Employee, more than 3 years★★★★★Featured Review
Pros
Great place to work, everyone is helpful and friendly. Great work/life balance, the company really takes care of employees mental health
Cons
Lots of emails sent out
- Former Employee, more than 3 years★★★★★
Pros
The CEO is an amazing and inspiring person. The SF Office is packed with goodies. Almost everyone is pleasant to work with.
Cons
Sometimes it's hard to get all teams to know each other and what everyone is working on.
- Current Employee, more than 1 year★★★★★
Pros
very open minded, accepts people and listens to their concerns. great work/life balance. work hard and you will get what you want. overall the best company i've ever worked for
Cons
Fast pace. alot of hard work as it's a tech company. may experience a burnout
- Former Employee★★★★★
Pros
Benefits and stock options, beautiful office, great people
Cons
Micro management, culture that doesn't really care about employees
- Former Employee, more than 5 years★★★★★
Pros
-Good benefits -Company is focused on diversity and inclusion -They treat their employees well. Lots of free snacks etc. -Looks good on your resume
Cons
-Luxe is very badly run and Airbnb turns a blind eye. It is well known that a huge chunk of management of Luxe is terrible (especially in sales) and the environment is toxic. Lots of bullying, nepotism, and basically a high school environment. Airbnb has done nothing over the years to get rid of toxic managers, despite them being very well aware. Very poor work-life balance as a Villa Specialist. Base salary is poor, you can make great money IF you are willing to work 24/7. -Lateral or upward movement within the company is nearly impossible.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
cool environment. can advance at the expense of users/customers. ensure you will break policy for refunds and cancelations to keep the company making money no matter what, and you will advance.
Cons
dishonest, lack of empathy and unfair to user, especially hosts This company has policy that it does not actually follow. Each of my colleagues and superiors would run things very differently and make unfair, unreasonable decisions when it came to customer support, especially when customers, primarily hosts, are losing money as a result of these choices. putting your employees in positions that contradict the principles of the company and pressure them to meet the company's bottom line over the well being of it's users. Company is run by college students so they lack life experience and empathy. Do not actually stick by values. Thats a marketing thing ESspecially after covid 19 they will do anything neccesary to not lose money. regardless if that means customers lose money as a result of the company not sticking to policy for refunds and cancelations. If you have values and integrity. don't work here. It will break you
Continue reading - Former Employee, more than 3 years★★★★★
Pros
social atmosphere, faced paced, young, eco-conscious & open-concept
Cons
24 hour shifts, work-life balance
- Former Employee, more than 3 years★★★★★
Great benefits and culture but very few opportunities for growth
RecommendCEO ApprovalBusiness OutlookPros
Beautiful spacing office with Gym and Cafeteria
Cons
Very hard to advance as the people in charge of the Montreal office can't really make any decisions. Everything needs to go through the SF office so any challenges and or complaints get lost
- Former Employee, more than 3 years★★★★★
Pros
Fresh environment, strong culture based in core values. Nice office, open space and free breakfast besides several engaging events to keep the motivation up.
Cons
Some roles had no professional growth opportunities and most of the times a lateral move had to be considered when feeling stocked. Salaries could definitely be more competitive within the market. Blocked vacation dates during high season (March, June, July, December). Stressful role during those seasons.
Continue reading - Current Employee★★★★★
Pros
Great job to make money, interact and coordinate with elite clientele from around the world.
Cons
Nearly impossible to move out of sales once you are hired.
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