Cold Stone Creamery Reviews | Glassdoor.ca

Cold Stone Creamery Reviews

Updated Oct 16, 2019

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
69%
Approve of CEO
Cold Stone Creamery CEO Dan Beem
Dan Beem
196 Ratings
Pros
Cons
  • "Scooping ice cream feels tedious after awhile(in 117 reviews)

  • "Minimum wage unksss shift manager(in 52 reviews)

More Pros and Cons
  1. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cold Stone Creamery full-time

    Pros

    flexible hour, good benefits and other good

    Cons

    bad pay and poor management for employees

    Cold Stone Creamery2019-04-21
  2. "Unique Mgmt Situation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No opinion of CEO

    I worked at Cold Stone Creamery full-time

    Pros

    There was no true management which made the environment very relaxed.

    Cons

    There was no true management which caused problems with customers.

    Advice to Management

    Please exist

    Cold Stone Creamery2019-03-19
  3. "General Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Cold Stone Creamery part-time

    Pros

    Fun first job if you like customer service

    Cons

    Not a long term job

    Cold Stone Creamery2018-03-21
  4. "What you'd expect from a service job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cold Stone Creamery part-time

    Pros

    You get ice cream. You get work, you get paid.

    Cons

    It's boring work, the customers in my location were very impatient, we were busy a lot.

    Advice to Management

    Not much you can do.

    Cold Stone Creamery2017-10-17
  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cold Stone Creamery part-time for more than 3 years

    Pros

    fun-filled environmentm, packed with energy

    Cons

    Sometimes we didn't have enough people on shift when there was a busy rush

    Advice to Management

    Keep up the good work

    Cold Stone Creamery2019-10-16
  6. "c"

    StarStarStarStarStar
    Current Employee - Crew Member 

    I have been working at Cold Stone Creamery part-time

    Pros

    Good environment, simple job

    Cons

    Scarce hours, sometimes give short shifts

    Cold Stone Creamery2019-10-06
  7. "Easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cold Stone Creamery part-time for less than a year

    Pros

    Easy No micro managing Friendly coworkers

    Cons

    Late hours Pay sucks Little to no growth opportunities

    Cold Stone Creamery2019-10-15
  8. "Great place for a highschool job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crew Leader in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cold Stone Creamery full-time for more than a year

    Pros

    reliable hours, good colleagues, fun environment

    Cons

    always sticky, singing is not fun

    Advice to Management

    too much religious affiliation, borderline weird

    Cold Stone Creamery2019-10-12
  9. "Solid Job"

    StarStarStarStarStar
    Current Employee - Crew Member 

    I have been working at Cold Stone Creamery part-time

    Pros

    Average about 6$/hr in Tips

    Cons

    Short Notice for being called off due to weather

    Cold Stone Creamery2019-09-25
  10. "Eh."

    StarStarStarStarStar
    Current Employee - Crew Member 

    I have been working at Cold Stone Creamery part-time for more than a year

    Pros

    Easy part-time job, fun people to work with

    Cons

    Awful scheduling, bad management, no raises

    Cold Stone Creamery2019-10-08
Found 980 reviews