Cold Stone Creamery Reviews | Glassdoor.ca

Cold Stone Creamery Reviews

Updated Jul 16, 2019

To filter reviews, or .

Found 953 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
69%
Approve of CEO
Cold Stone Creamery CEO Dan Beem
Dan Beem
193 Ratings
Pros
Cons
  • "Scooping ice cream feels tedious after awhile(in 115 reviews)

  • "Minimum wage unksss shift manager(in 52 reviews)

More Pros and Cons
  1. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cold Stone Creamery full-time

    Pros

    flexible hour, good benefits and other good

    Cons

    bad pay and poor management for employees

    Cold Stone Creamery2019-04-21
  2. "Unique Mgmt Situation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No opinion of CEO

    I worked at Cold Stone Creamery full-time

    Pros

    There was no true management which made the environment very relaxed.

    Cons

    There was no true management which caused problems with customers.

    Advice to Management

    Please exist

    Cold Stone Creamery2019-03-19
  3. "General Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Cold Stone Creamery part-time

    Pros

    Fun first job if you like customer service

    Cons

    Not a long term job

    Cold Stone Creamery2018-03-21
  4. "What you'd expect from a service job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cold Stone Creamery part-time

    Pros

    You get ice cream. You get work, you get paid.

    Cons

    It's boring work, the customers in my location were very impatient, we were busy a lot.

    Advice to Management

    Not much you can do.

    Cold Stone Creamery2017-10-17
  5. "Easy work but poor management"

    StarStarStarStarStar
      Current Employee - Shift Lead in Chicago, IL

      I have been working at Cold Stone Creamery part-time for more than a year

      Pros

      Free ice cream. Tasks involved minimal intellectual difficulty.

      Cons

      Poor management and not very forgiving of call offs.

      Advice to Management

      Be more communicative with staff about scheduling

      Cold Stone Creamery2019-07-11
    • "Not bad"

      StarStarStarStarStar
        Former Employee - Employee 

        I worked at Cold Stone Creamery part-time

        Pros

        Easy hours, lots of down time

        Cons

        Making cakes stinks, sometime would get packed

        Cold Stone Creamery2019-07-11
      • "Good First Job"

        StarStarStarStarStar
          Former Employee - Sales in Miami, FL

          I worked at Cold Stone Creamery part-time for less than a year

          Pros

          Super chill environment, not very hard

          Cons

          management was a bit wack but overall good first job

          Cold Stone Creamery2019-07-03
        • "High School/College Job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Manager in Richmond, VA
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at Cold Stone Creamery part-time for more than 3 years

          Pros

          Room for self improvement, learned to multi-task, and pushed me to take the lead in difficult situations. Flexibly schedule.

          Cons

          Pay is subpar for the workload, no time to take lunch/dinner, and need to clock out for any breaks

          Advice to Management

          Pay your managers/shift leads a fair wage, if not you’ll be spending more trying to replace them.

          Cold Stone Creamery2019-07-16
        • "Fun workers, long lines always"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Shift Leader in Charlotte, NC
          Recommends
          Neutral Outlook
          No opinion of CEO

          I worked at Cold Stone Creamery part-time for more than a year

          Pros

          The environment was fun and the management was very chill. For an ice cream place, we made good tips, but it might have just been the area I worked in.

          Cons

          On summer weekends, the line wouldn't stop for 4+ hours and no breaks

          Cold Stone Creamery2019-06-24
        • "It was fine"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Server in Norman, OK
          Recommends
          Neutral Outlook
          No opinion of CEO

          I worked at Cold Stone Creamery part-time for less than a year

          Pros

          Free ice cream and fun atmosphere

          Cons

          No cons I enjoyed working there

          Advice to Management

          I liked my manager

          Cold Stone Creamery2019-06-13
        Found 953 reviews