CXtec Reviews

3.3

59% would recommend to a friend

(74 total reviews)

Peter Belyea

77% approve of CEO

50% positive business outlook

CXtec has an employee rating of 3.3 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CXtec employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

74 reviews
1.0
Dec 21, 2017
Recommend
CEO approval
Business outlook

Pros

If you are in Rochester, the sales manager who was there when I was is a really nice person. He tries very hard to keep everyone happy and motivated when often his hands are tied.

Cons

The person who made the review on December 18 is totally correct. You can bust your rear for this company and get nowhere. The way the territories are set up is rather ridiculous, because if you get a good lead that takes you to a state you do not cover, you have to drop it to someone who has that state. Senior reps are grossly favored, new reps are given crap leads, and crap territories and verticals. Unless you are a total rear end kisser with upper management you won’t ever get past that. They expect you to attend all of their corporate “functions” (bowling etc) which are normally held in Syracuse which for those who are in Rochester, it’s super inconvenient. But if you don’t participate during your off work hours, they think you aren’t a team player.

2.0
Jun 2, 2010
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule. some of the managers are good

Cons

Incompetant senior management. The sr management has lofty impractical goals

1.0
Mar 10, 2017
Recommend
CEO approval
Business outlook

Pros

Free coffee and animal crackers

Cons

This company manages by belittlement. 4-5 weeks of training on IT, which is pretty good. Then you will be treated like a lesser person (by management and the VP). They don't believe it's the quality of the call, but the quantity. 80 calls a day. Your calls will be monitored by management and the trainers. Not uncommon to get IM's and call backs (or just be yelled at) about your phone call. They will tell you to say it like this...Sometimes 2 different people telling you to say different things, their way, regarding the same call, which makes it hard to concentrate. The people making money here have been there 10-20 years, prior to this industry being overly absorbed. Run fast and far!

Viewing 1 - 3 of 74 Reviews

Glassdoor has 77 CXtec reviews submitted anonymously by CXtec employees. Read employee reviews and ratings on Glassdoor to decide if CXtec is right for you.