Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

40% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Good benefits offered but they are expensive" ((in 37 reviews)); "Met some good people (mostly contractors or engineers)" ((in 36 reviews)); "But good managers are few and far between." ((in 17 reviews)); "Supportive and friendly work environment." ((in 15 reviews)); "Remote work from home." ((in 15 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low compared to industry and what clients are billed" ((in 44 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 30 reviews)); "Low salary.No 401 contribution from employer" ((in 18 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 15 reviews)); "No Training." ((in 12 reviews))

What are employees saying about CAI redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI redundancy and their outlook for job security at CAI in 2026.

CAI Reviews

3.0

40% would recommend to a friend

(548 total reviews)

Tom Salvaggio

44% approve of CEO

40% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity and inclusion

2.9

Culture and values

2.8

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

CAI has an employee rating of 3.0 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

548 reviews

3.0

Jun 11, 2026

Decent pay and good people, but old school mentality

Developer

Recommend

CEO approval

Business outlook

Pros

Nice office. Good people. Pay was decent.

Cons

Old school mentality from higher ups.

CAI Response

1d

Thank you very much for your time at CAI. It means a lot to hear that the people were positive parts of your experience. We value candid perspectives like yours, as they play an important role in how we continue to evolve as an organization. Please feel free to reach out to our HR team at HCM@cai.io if you would ever like to share more. We wish you all the best in what lies ahead.

1.0

Jun 2, 2026

Work from home option, but micromanagement issues

Hr compliance specialist

Recommend

CEO approval

Business outlook

Pros

You’re able to work from home.

Cons

Manager micro managed and said she wouldn’t. They fired me.

CAI Response

1d

Thank you for taking the time to share your experience. We appreciate all feedback and strive to foster a supportive and trusting work environment. Wishing you well in your career ahead.

3.0

May 11, 2026

Friendly team and flexibility, but low pay and no benefits

It service desk analyst

Recommend

CEO approval

Business outlook

Pros

remote, flexible, friendly and helpful team

Cons

low salary, no ptos or holidays, hard to go up

CAI Response

2w

Thank you for sharing your experience! We are glad that remote flexibility and your team have been highlights so far as those are qualities we work hard to cultivate at CAI. We also appreciate your feedback and encourage you to share those thoughts directly with our HR team to continue this conversation. We are grateful to have you on the team!

Viewing 1 - 3 of 548 Reviews

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Jobs at CAI

Database Administrator

HR Compliance Specialist

Customer Excellence Specialist

CAI

CAI Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent pay and good people, but old school mentality

Work from home option, but micromanagement issues

Friendly team and flexibility, but low pay and no benefits

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