Friendly team and flexibility, but low pay and no benefits - IT Service Desk Analyst CAI Employee Review

3.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

remote, flexible, friendly and helpful team

Cons

low salary, no ptos or holidays, hard to go up

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CAI Response
3w
Thank you for sharing your experience! We are glad that remote flexibility and your team have been highlights so far as those are qualities we work hard to cultivate at CAI. We also appreciate your feedback and encourage you to share those thoughts directly with our HR team to continue this conversation. We are grateful to have you on the team!

Explore other reviews about CAI

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people Good benefits Collaborative teams

Cons

Some weekend work is required

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CAI Response
3mo
We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!
3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for groups within the company. opportunities to network at home.

Cons

The pay isnt that great

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