Bench Accounting Reviews

Updated Jul 31, 2020

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4.1
80%
Recommend to a Friend
84%
Approve of CEO
Bench Accounting CEO 	Ian Crosby
Ian Crosby
120 Ratings
Pros
  • "There is also good flexibility to work from home or even work remote for small periods(in 25 reviews)

  • "I've learned so much and met so many great people since I joined Bench a little over a year ago(in 16 reviews)

Cons
  • "The only real Con is that Tax Season can be incredibly busy, but the summertime is the complete opposite so it does make up for this(in 15 reviews)

  • "Long hours for certain departments, rapid changes (negative to some)(in 13 reviews)

More Pros and Cons
  1. Helpful (1)

    "Fantastic place to work!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Associate in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time

    Pros

    Everything about Bench is a pro! The office is right at the corner of Robson and Richards so there are so many yummy lunch places and cafes to grab a coffee. The office itself is bright and very open filled with cozy couches and workstations to get your hustle on. If you're feeling peckish there are always snacks in the fridge and in the kitchen! There are so many people that work at Bench, which can be a scary thing especially if you're shy like me, but there are so many groups to join like Book Clubs and Yoga. I couldn't imagine working for any other company!

    Cons

    The office is currently closed :( I miss it!

  2. Helpful (1)

    "Fantastic place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Team Lead in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for more than 3 years

    Pros

    Bench has been an incredible place to develop myself, both personally and professionally. Coming out of University with little practical work experience, Bench has been a great opportunity to get hands-on accounting experience working with small businesses, all while in a fun dynamic team environment. Can't say enough good things!

    Cons

    Pay to start out is relatively low, but TONS of opportunity to earn more and more as your performance and tenure increases.

    Continue reading

  3. COVID-19

    "Great young company with tons of growth opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for less than a year

    Pros

    - Management is committed to professional development and really cares - Company itself is dynamic and implements positive changes constantly (eg. reacting to COVID and also focusing on updating their principles around diversity and inclusion) - Company culture is generally really great. A young company that wants to succeed but values the people that get it there. - Transition to fully remote work during the pandemic has been smooth

    Cons

    - Bookkeepers are BUSY - Entry level compensation is low

  4. Helpful (1)

    "Great place to grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Associate in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bench Accounting full-time

    Pros

    - Great place to start out if you've just graduated - Lots of support from your managers with your career development - If you speak up about a problem, they listen and try to come up with a solution that's fair - You work with some of the smartest people and learn a lot from each other - You can carve your own career path here and gain so many transferrable skills you wouldn't get from University - Really focused on providing the best client experience and quality which is awesome -- they care!!

    Cons

    - Very cliquey, feels like university sometimes - Management is not focused enough or aligned on engaging employees or creating a fun culture ever since we went remote (weekly motivation emails are nice but there's nothing engaging teams to interact with each other)

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    Bench Accounting Response

    July 13, 2020Director, Service Operations

    Hi there - thank you so much for sharing your experience, and for your contributions to Bench as a former Lead Associate! I hear so many wonderful things in your review. I'm thrilled that you experienced Bench as a place that deeply cares for quality, client experience, and employee career development - and one that it full of super smart people. I also hear in your review that there's work to be done in keeping the fun and connection in our company culture, especially as we've moved remote. I'll bring this feedback to the broader team, so we can learn from your experience and improve. Thank you! - Brittany Hamilton, Sr. Director of Ops

  5. Helpful (1)

    "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Associate in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time

    Pros

    The people there are the best. Super kind, friendly, and helpful Management has your back Fulfilling work

    Cons

    Pay is a little low for how much work you do High-performing employees means you can't be slacking!

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    Bench Accounting Response

    July 13, 2020Director, Service Operations

    Hi there - thank you so much for sharing your experience, both the Pros and the Cons! I hear in your review that the wonderful people you've worked with have been a major part of having a great experience at Bench. I'm also happy to hear that you have experienced a supportive management team and fulfillment in your work. Thank you for also sharing your constructive feedback. On pay - I believe compensation in Ops has become significantly more compelling and competitive since Spring 2020, however we will be continuously reviewing our program and improving as necessary. To this end, I appreciate your honest feedback! - Brittany Hamilton, Sr. Director of Operations

  6. "Great place to work"

    4.0
    Former Employee - Sales Associate in Vancouver, BC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Bench Accounting full-time for less than a year

    Pros

    Good culture, overall good experience

    Cons

    Pay is average and should be better

  7. Helpful (1)

    "Great company for the fast paced and quick learner"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Associate 
    Recommends
    Positive Outlook

    I have been working at Bench Accounting full-time

    Pros

    • Company culture is fantastic, you know you matter to the company and are not just a number • Competetive benefits and salary • They've handled the current climate very well

    Cons

    • Communication can break down sometimes, but the company is always learning from it's mistakes and trying to do better

  8. "Not worth it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounting Associate in Vancouver, BC
    Doesn't Recommend

    I worked at Bench Accounting full-time for less than a year

    Pros

    Great teams and entry level experience

    Cons

    Low pay, high expectations. I'd look elsewhere.

  9. "Couldn't decide between a 3 or a 4"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Bench Accounting full-time for more than a year

    Pros

    •Autonomy of work • People (Opportunity to make friends through work) • Experience & Learning Opportunities • Cares about the well being of its employees slightly more than the average company •. Inclusive Culture (But could definitely see how some could find it cliquey)

    Cons

    • Hard to find a work-life balance during the busier seasons • The business is constantly changing and is quickly scaling which can be stressful for everyone •Often feels like you are to busy putting out fires to work proactively to stop. the fires from happening • Pay is slightly below average and no overtime • Fair amount of office politics

  10. Helpful (1)

    "Would recommend if you're outgoing and engaged with company values"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Team Lead in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Bench Accounting full-time for more than 3 years

    Pros

    Open concept office, great kitchen and food, ability to create/drive your own role

    Cons

    Operations is very undervalued, not a lot of upward mobility, need to engage socially to fit in

    Continue reading

    Bench Accounting Response

    July 13, 2020Director, Service Operations

    Hi there! First, I want to thank you for taking the time to share your experience and for your contributions to Bench. I see that you were a Team Lead in Operations. Thank you for being a part of building Bench through multiple roles on your progression into leadership, and for the impact you have had on many Benchmates as a leader. In your review, I hear an experience of feeling undervalued as a part of Operations. The Ops team is the heart of Bench and the work of the Ops team is the foundation of what we do as a company, and it's critical to me that people on the team really experience that to be true. I also want to learn more about your experience of limited progression as a Team Lead, so that we can do better. If you're up for it, please reach out (brittany@bench.co) - I'd love to have a (virtual) coffee chat so I can learn more. - Brittany Hamilton, Sr. Director of Operations

Found 170 reviews