Bench Accounting Reviews

Updated Jan 11, 2021

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4.1
84%
Recommend to a Friend
89%
Approve of CEO
Bench Accounting CEO 	Ian Crosby
Ian Crosby
158 Ratings
Pros
  • "There is also good flexibility to work from home or even work remote for small periods(in 26 reviews)

  • "I've learned so much and met so many great people since I joined Bench a little over a year ago(in 25 reviews)

Cons
  • "variability in work intensity (tax season)(in 19 reviews)

  • "Long hours for certain departments, rapid changes (negative to some)(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Best place to gain experience"

    5.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Lead Associate 
    Recommends
    Positive Outlook

    I have been working at Bench Accounting full-time

    Pros

    While compensation isn't as high as some other companies, there's really no better place to gain work experience. Leadership takes professional development extremely seriously, and folks from all levels of the business are given lots of opportunity to expand beyond their current role.

    Cons

    Super fast paced, and there's always more to learn. This means it can be difficult to disconnect from work.

  2. "Great people and an exciting mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time

    Pros

    1. An exciting and tangible company mission 2. Tons of smart, engaged people 3. Lots of opportunity to grow 4. Taking D&I seriously is great to see

    Cons

    1. Need to invest more in recruitment/hiring practices. I think that too many people leave (or stick around) unhappy because of the amount of change that they experience and that it could be avoided through better hiring in many cases

    Bench Accounting Response

    January 11, 2021Recruitment Specialist

    Hi there, Thanks for your review! It’s really great to read the acknowledgements and feedback you’ve left on how your experience is going so far at Bench. I appreciate the transparency in how you feel about our hiring practices. The Recruitment team is always actively trying to create better alignment between the candidates and our teams, but we know there are blind spots that we might have missed. If you’re comfortable with connecting, I’d really appreciate hearing more detail on how to improve our current practices. Feel free to email me if you’re open to continuing this conversation (sarah.jung@bench.co). Hope to chat soon! - Sarah, Recruitment Team Lead


  3. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Onboarding Coordinator in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for more than a year

    Pros

    It's been a great experience working with a start up, everyones ideas are taken into account and valued. Good work flexibility Down to earth environment Bench genuinely cares about their employees and makes an effort to see they are ok

    Cons

    Not all processes are streamlined, can be tricky trying new ways of doing things

  4. "Incredible Company to Grow Your Career and Make a Difference"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for more than 5 years

    Pros

    Bench has supported my growth in a way that I've never experienced at another company. I am equally supported and challenged every single day, and feel comfortable being 100% my authentic self. At Bench, the only thing holding you back is the rate of your own development. The company continues to grow like crazy and in my six years here, it has yet to slow down. I am continually floored by the focus and commitment every single Benchmate brings to their role. And as hard as everyone works, we continue to celebrate each others' wins and contributions along the way. Something Bench does particularly well is ensure that everything is #defaultopen. All company performance data and all data/information used to make company-wide and team-specific decisions is shared across the company. There is complete transparency into decision making which is something I have not experienced anywhere else. Another stand-out strength is the lengths to which Bench has gone to become an anti-racist organization over the past year. In the spirit of being default open, the leadership team has been clear about successful actions the company is taking to fulfill this commitment (eg. company-wide anti-bias training, removing bias from hiring practices, highlighting BIPOC owned small businesses on social media, etc.) as well as calling out where we are falling short. With this transparent approach and commitment to continue taking action, I am confident that we will not only follow but set best practices on being an anti-racist organization. That is exactly the kind of company I want to work for and will not settle for less.

    Cons

    The rate of change here is not for the faint of heart. While many people may think they will enjoy a fast moving tech start-up environment, actually thriving in it takes dedicated energy and focus. This is a high performance environment that is equal parts demanding and supportive.

    Continue reading
  5. COVID-19

    "Great Place To Work If You Can Advocate For Yourself"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Associate in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for more than a year

    Pros

    Bench is a fantastic place to work - I've had the opportunity to get to know some lovely people, I've remained employed throughout the pandemic, and I've had managers who are genuinely invested in working with me to further my career and professional development. There's a lot of internal promotion, the company has taken genuine and extensive action in working to better it's diversity, equity and inclusion, and you get the opportunity to really help people in the course of working here.

    Cons

    Because Bench is still a start-up, that's only now working on transforming into a fully fledged company (despite being very big for a start up), there are a lot of situations where things fall through the cracks. Situations with time off, extra work, etc. can be an issue if you're not able to advocate for yourself, and push back on things that seem unfair or poorly thought through. Management does respond quickly and effectively when these things are raised, but you can't rely on things being caught for you.

  6. "Decent place to start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for more than 3 years

    Pros

    • Decent exposure to office work setting • Lots of internal opportunities to move around company

    Cons

    • Not really accounting work... would consider it to be a more client based role!

  7. "A Lovely Place to Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bookkeeper in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time for less than a year

    Pros

    Very accepting atmosphere, a good balance of incentives to work hard and ways to relax/have fun. It is obvious that management genuinely cares about the well-being of employees as well as clients.

    Cons

    Depending on your department, the nature of the work is that it comes in waves so there are some high-stress points of the month/year.

    Continue reading
  8. "Great, friendly, and fun place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Associate in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time

    Pros

    Great community of people that support each other. Lots of room for growth and development. Fun environment to work in.

    Cons

    Wouldn't mind some more money.

  9. COVID-19

    "Great Place to Experience & Experiment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Bench Accounting full-time for more than 3 years

    Pros

    • Due to COVID: Ability to now work completely remote • If you are an invested, open minded, opportunity driven individual there is a lot of lateral movement opportunities with some options for advancement (An element of risk for reward) • If interested in Sales, Marketing, Client Success, Account Management, Partnerships there is a lot opportunity to experiment, and be exposed to new skills/ environments if you pursue them • Great general career exposure for those just getting started or making a transition in careers • The people you get to work along side you are amazing!

    Cons

    • Not for the faint of heart - If you are looking for place that offers work life balance this is not the company for you • Change & Uncertainty is constant - Not a place of stability • Not a lot of Mid -> Upper Level Management and Director Diversity (Currently actively moving towards change but still a lot of work to be done) • Not an environment to be discovered or rewarded for regular hard work - must make a significant and consistent active effort towards your own goals in order to see long term career advancement

    Continue reading

    Bench Accounting Response

    January 15, 2021Senior Sales Manager

    Hi - Ada here. First, thank you for the detailed feedback! Both positive and constructive feedback are crucial to our ongoing growth and success at Bench, and I appreciate you taking the time to share your experience. Reviewing your list of pros, I hear that you appreciate the flexibility to work remote, see this as a great place to launch your career, see opportunities to progress, and appreciate the people you work alongside. I could not agree more. I myself launched my career at Bench, have not stopped being equally challenged and supported to take on new challenges, and delight in the relationships with my coworkers. Reviewing your list of cons, I hear you recognize that Bench is a place of constant change and I completely agree with you. Resilience to the highs and lows of constant change is an absolute must here. I also appreciate you calling out that we need to do more to create more senior/executive leadership diversity. While we are certainly working to change this, we still have work to do and would love your help in getting there. Due to the anonymity of Glassdoor, I can't reach out directly to get more detail on the rest of your constructive feedback. Since you are still an employee, I encourage you to reach out to me directly over email or Slack with feedback on your experience. I specifically would love to learn more about your experience not being rewarded for hard work. That is not the experience I want for any Benchmate, so please let us know what’s missing for you today re: recognition so we can create change. - Ada, Senior Manager of Sales

  10. COVID-19

    "Great place to learn fast!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Bench Accounting full-time for more than a year

    Pros

    - Super caring team of both peers and direct leadership that genuinely want you to succeed - Fast paced business with a tone of opportunity for experimentation - Friendly 'team' feeling even though there are 500+ of us - Dealt with COVID pretty well

    Cons

    - Fast pace and general uncertainty can be pretty stressful and works well with a certain type of person - Stress in general can be pretty high and unless you keep a strong lookout you can get burnt out quickly - Some entry level jobs are not paid as well as others

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