Bench Accounting Reviews | Glassdoor.ca

Bench Accounting Reviews

Updated 11 October, 2017
62 reviews

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3.3
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Ian Crosby
42 Ratings

62 Employee Reviews

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Pros
  • You can work from home if you need or want to and there is absolutely no clock watching (in 10 reviews)

  • Fantastic office (including beer on tap, games room and ping pong) (in 6 reviews)

Cons
  • Long hours during tax season for some roles (in 9 reviews)

  • There is definitely a company culture collapse like many of the other reviews have mentioned (in 5 reviews)

More Pros and Cons

  1. "An Awesome Workplace For New Grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bench Accounting full-time

    Pros

    Bench is a great place for recent grads. As a bookkeeper, you are taught everything necessary to excel at your job over the first few weeks. From there, you get a large portfolio of clients that you are almost entirely responsible for month over month.

    Additionally, upward movement from bookkeeping roles into more senior positions is relatively easy, and promotions are frequent compared to other firms in the bookkeeping/professional services industry. This is only relevant to base level roles.

    Finally, Bench has exceptional benefits. On top of standard medical, dental vision etc., Bench gives you a wellness fund that can be spent on almost anything. There is always food in the office and they also have beer on tap.

    Cons

    Once you get above a bookkeeping role, Bench becomes a bit tougher.

    The management team is strong and driven, but a relatively large amount of politics is necessary to actually get anything done. Furthermore, communication between different departments in the company is often disorganized. Typical growing pains for a young company.

    Additionally, salaries are low and hours can be high. Prepare to work hard for your money, especially if you want to get promoted out of bookkeeping.

    Advice to Management

    It looks like management at a Director & VP level is getting pretty top-heavy. I hope Bench can afford everyone.


  2. "It's Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Associate
    Current Employee - Account Associate
    Neutral Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time (Less than a year)

    Pros

    Dogs
    Work From Home
    Flexibility
    Sick Office

    Cons

    The work is so incredibly boring and mundane a monkey could do it


  3. Helpful (2)

    "Great Place for New Grads - Stay and get CPA experience and move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bench Accounting full-time

    Pros

    -Youll gain tons of experience
    -Lots of transferable skills
    -People are awesome
    -Great environment

    Cons

    -Salary is low but they take lots of people with no experience so I guess it's understandable
    -Changes a lot and fast paced environment
    -Cant offer full CPA experience

    Advice to Management

    Consider adjusting salary if you want higher retention/less turnover. Get more experienced middle management.


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  5. Helpful (1)

    "Just Started - So Far So Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time (Less than a year)

    Pros

    Transparent open door policy.
    Flexible work hours and locations.
    Enthusiastic, friendly, and smart coworkers.
    Nice and central office location.
    Decent salary.

    Cons

    Startup cultures is always long hours and a "go go go" mentality.


  6. Helpful (2)

    "Great place to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC
    Former Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bench Accounting full-time (More than a year)

    Pros

    A great company to use a stepping stone. Wonderful flexibility and absolutely wonderful people.

    Cons

    Very inexperienced leadership which shows. Becoming increasingly difficult to get things done and changed as it is always unclear who has control over certain areas of the company. Bench is going through some serious growing pains, but is a wonderful intro into the tech sector. Great place to gain experience.

    Advice to Management

    Work on redefining what leadership can do for employees. Inexperienced leadership at the lower and middle level coinciding with very senior execs creates lack of authority and ability to get things done.


  7. "Room to grow with an exciting company if you're willing to work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Vancouver, BC
    Current Employee - Operations Manager in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time (More than 3 years)

    Pros

    The people. There are some extremely smart and motivational folks to work with, and a beautiful office to boot. Decent snacks (though changing them once in a while would be amazing!)

    Cons

    Limited growth when you reach a certain level (like most companies). The business has a Tendency to overcompensate for different strategies, and under plan for others.


  8. Helpful (15)

    "Don't even consider applying for a job here, stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bench Accounting full-time

    Pros

    WFH opportunities
    Snacks
    Avocados
    Veggie platter
    Good office location

    Cons

    - Very poor upper management
    - Upper management doesn't care about their people / company culture
    - Hardly acquiring new customers
    - The business model is not sustainable / hard to grow
    - Poor employer branding -- this is not a tech company, it is a professional services company
    - Horrible marketing department structure, a marketer's nightmare
    - They hire non accountants to do people's business's bookkeeping
    - They have a bunch of inexperienced millennials running the company
    - Not a place to grow your career
    - The CEO doesn't care about its people, which is why there is no company culture

    Advice to Management

    Pay attention to your people. You are losing top players because you're not paying attention to their feelings, needs, or professional growth.


  9. Helpful (12)

    "A new grad grinding mill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Associate in Vancouver, BC
    Former Employee - Accounting Associate in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bench Accounting full-time (Less than a year)

    Pros

    - Office Dogs
    - Snacks
    - Techy office vibe
    - Nice co-workers
    - Townhall meetings about the company
    - Great as a first 'real' job after grad but don't think of it as a career

    Cons

    - The business model isn't sustainable and Bench isn't a 'tech' company in the strict sense - the accounting associates themselves *are* the product as they're the ones doing most the work on the software

    - Shockingly low pay for the work load (clients) they off load onto you - in comparison, if you were actually a bookkeeper with 30+ clients you'd be making well over 50k-60k per year.

    - Extremely disorganized training (even people with accounting backgrounds couldn't follow) and very little room for vertical professional growth

    - Concerning high levels of churn in employees who actually have very valuable skills

    -

    Advice to Management

    - Really listen to what the consensus is about management and low pay

    - It's better to pay a decent living wage to your bookkeepers who are essentially keeping the business afloat instead having high churn levels


  10. Helpful (4)

    "Accounting Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Associate
    Former Employee - Accounting Associate
    Approves of CEO

    I worked at Bench Accounting full-time (More than a year)

    Pros

    Good Culture
    Startup Vibe
    Very nice people
    Lenient hours and WFH-allowed
    Good stepping-stone into the world of accounting

    Cons

    -compensation compensation compensation
    -a lot of secrecy in upper management

    Advice to Management

    Be more transparent to your workers. Accounting Associates are the bread to your butter.

    Bench Accounting Response

    4 Apr, 2017 – Director, People Operations

    Thank you so much for taking the time to leave a review.

    It is great reading about what you enjoyed about working for Bench and programs that we are proud of (such as working from home, no set... More


  11. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bench Accounting full-time (More than a year)

    Pros

    -Wonderful people
    -Great office
    -Freedom to work from home

    Cons

    -Unexperienced management
    -Poor expectation setting
    -Little room to grow

    Advice to Management

    -Listen to concerns from team members
    -Learn how each team member differs and how they would like to be managed

    Bench Accounting Response

    4 Apr, 2017 – Director, People Operations

    Hi there,

    Thank you so much for taking the time to leave your thoughts on your experience working for Bench. This kind of feedback is very helpful to be able to know what is working and what... More


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