Aviva Reviews | Glassdoor.ca

Aviva Reviews

Updated 19 July, 2018
534 reviews

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3.5
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Aviva Group CEO Mark Wilson
Mark Wilson
192 Ratings

534 Employee Reviews

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More Pros and Cons

  1. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Assistant in Toronto, ON
    Current Employee - Underwriting Assistant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva full-time (Less than a year)

    Pros

    Management
    Good pay
    Good benefits
    Good coworkers
    New office
    Great ceo

    Cons

    Commute
    A lot of people
    Average cafeteria
    Older generations
    No encouragement for youngsters


  2. Helpful (2)

    "Big company problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aviva full-time (More than 5 years)

    Pros

    Decent salary and benefits.
    Flexibility is encouraged whenever practical.
    Very inspirational senior management attitudes.

    Cons

    Virtually NO training or orientation--you go straight off the diving board into the deep end.
    Middle management are perfect demonstrations of The Peter Principle. Technically astute but with no people skills or vision. Unimaginative, bureaucratic, minimal concern about quality, mainly concerned about meeting internal production and timeline targets, which often have no relation to the realities of their internal and external customers; if you challenge these, and ask why, you get very little in the way of answers--possibly because the middle managers don't know and haven't bothered to find out--and something like 'it is what it is'. Great if you're a journeyman drone, lousy if you've got half a brain, frustrating if you're dedicated and loyal and see ways to make a difference.
    Coming up with new and better ideas is frustrating, because middle management 'echo chambers' seem to want to do everything themselves, without giving line staff opportunity to participate in these challenges.
    Bust your @55 to make things happen, way outside the box, and you'll still get crucified for numbers.
    Personnel 'management' is also a mess. Aside from the clunky Workday system, at annual review time all your prior reviews are taken off the system, so you can't refer to them during the process. If you make an effort to keep your manager up to date on your 'status of work', you'll receive NO feedback or direction, but at the end of the year there will be all kinds of things wrong with what you did, even though they demonstrably knew what about it. If 1/3 of your work is delayed because the manager hasn't done the necessary process to enable you to log in and complete it, in spite of multiple requests, that's YOUR fault, not theirs.

    Advice to Management

    Senior management offers vision and challenges which make you feel you can run through walls; Middle management does nothing but put up walls.
    Some training for middle management would be a start.
    Try to identify and correct a people in back office positions who exert a great deal of influence through their own prejudices, but are disinclined to interact with and listen to the front line workers whose knowledge may be more current.
    When trying to cut costs, rather than cutting senior staff, how about listening to some of the things senior staff are suggesting? For once? Hint: the middle managers aren't doing it. Any time I went over my manager's head, it was usually received well, but of course that's a dangerous game. Everybody I ever worked with in other departments raved about me, and so did most of my external contacts--I was even given a Bravo award (internal recognition) by another department, which my manager seemed to think was mainly an opportunity to send out a lot of emails with his name attached to my accomplishment. That culture needs to change, but senior management doesn't seem to be trying very hard to understand what's happening.

  3. "Senior Commercial Property Casualty Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Markham, ON
    Former Employee - Anonymous Employee in Markham, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than 5 years)

    Pros

    Aviva is a large international company with extensive presence in the market-place. Most of the people are hardworking, friendly people.

    Cons

    The focus appears to be on aggressive premium growth with no regard for future losses down the road.


  4. "Healthcare Services Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Services Advisor in Scarborough, ON
    Former Employee - Healthcare Services Advisor in Scarborough, ON

    I worked at Aviva full-time (More than 10 years)

    Pros

    Fantastic co-workers, excellent benefits and pension package, advancement opportunities

    Cons

    Stressful workload, issues with transitioning to paperless system


  5. "bad management-worked like a dog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time (More than a year)

    Pros

    sometimes free food was given

    Cons

    workplace, management, workload, stress level

    Advice to Management

    learn how to manage a team and work with them, not against them


  6. "ISA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people, Good environment easy to learn

    Cons

    Hard to move up huge favouritism


  7. "Lack of feedback, processes are a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva full-time

    Pros

    Some of the people are great, new office is very sleek and nice

    Cons

    Not challenging for an intern, a lot of grunt work and the stuff people don't want to do. That is okay in the first few weeks, but the job performed was very different from the job description. Processes don't connect and are repetitive

  8. "Good Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva full-time

    Pros

    Promotes a strong work life balance.
    Underwriter authorities leave decision making in the underwriters hands.
    Management communicates company message well.

    Cons

    Fails to retain their best talent.
    While strategy may be constant the expected execution changes often.

    Advice to Management

    Continue to remain transparent about the message coming from the executive.


  9. "Culture"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva full-time

    Pros

    Good colleagues on the same level, perfect work life balance

    Cons

    Vertical growth is very limited

    Advice to Management

    Bridge communication between junior and senior employees


  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Company to start the career

    Cons

    Working culture and work life balance

    Advice to Management

    Nothing


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