Achievers Reviews | Glassdoor.ca

Achievers Reviews

Updated 26 September, 2018
168 reviews

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3.8
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Aris Zakinthinos
8 Ratings

Employee Reviews

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Pros
  • "The flexibility and work-life balance is also another huge factor/pro" (in 10 reviews)

  • "Team work is a lot more fun with team of great people here" (in 18 reviews)

Cons
  • "Sometimes as a new hire the onboarding process is not terribly organized between them and their parent company" (in 7 reviews)

  • "Recently acquired by Blackhawk Network - real worry that culture will be lost as BH is not a software company" (in 5 reviews)

More Pros and Cons

  1. "Client Support Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Coordinator in Toronto, ON
    Current Employee - Client Support Coordinator in Toronto, ON
    Recommends

    I have been working at Achievers full-time (Less than a year)

    Pros

    Best workplace culture I've ever seen
    Staff friendliness
    SO many perks

    Cons

    Nothing that I can think of.


  2. Helpful (3)

    "Great out of school job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Achievers full-time (More than 3 years)

    Pros

    -People and culture are unlike any other place I've worked at
    -Lots of professional experience to be picked up working in the Dev/IT department
    -Good "out of school" job
    -Freebies are standard in the software industry (breakfast, snacks, drinks)

    Cons

    -Salaries are MUCH lower than anywhere else
    -Management at times (directors included) are reactive, not proactive and will have remarks and comments that are just flat out unprofessional
    -Team wasn't scaled properly, so work can be stressful and up to your neck
    -They've been scaling back on the culture, it was a lot different when I started vs. when I left

    Advice to Management

    Be more scalable, pay your team more; we do more work to make you look good

  3. Helpful (2)

    "Bilingual member Experience coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Achievers full-time

    Pros

    food available
    some nice coworkers

    Cons

    turn over
    schedule is aweful. you don’t have a life
    treatment by management


  4. Helpful (3)

    "GREAT PRODUCT BUT EMPLOYEES NEED MORE ATTENTION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Nice colleagues
    - Interesting product

    Cons

    - Employee care
    - Giving free food will not satisfy employees in the long term


  5. Helpful (4)

    "Fun but unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    - Great place to get to know people
    - Fun culture
    - Nice office
    - Great location

    Cons

    - Everything that is professional-related. Managers and supervisors are nominated wihtout any skills or education to back them up, just because they've been in the department longer than the rest of the people.
    - Serious lack of professionalism from management (always at Starbucks, always watching YouTube or Netflix, NEVER WORK, speak badly about employees, and so on)
    - Feedback from employees is absolutely IGNORED, even when it comes from a big group of people.
    - Management shields itself saying that it is Blackhawk's fault, but it is their own and they do not even own to it.
    - Everybody is either constantly leaving or constantly being promoted. That is weird.
    - No CEO for months.

    Advice to Management

    You should consider the skills and past experience of all the employees for any promotion, not just for the job interview. And ABOVE ALL listen to the feedback of your employees, instead of ignoring it and keep going, as if you are in the right and we are not.


  6. "Good work-life balance"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Achievers full-time

    Pros

    Great co-workers, great vibe, great location in Liberty Village

    Cons

    Not too many cons here but was not sure what clear direction the company wanted to take


  7. Helpful (3)

    "No growth and very low salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Achievers full-time (More than 5 years)

    Pros

    -There are some nice people in the office
    -Toronto office is a nice space to work in

    Cons

    -Extreme lack of growth opportunities within the company
    -Salaries are very low compared to industry standards
    - Promotions often do not come with a pay bump
    -Tons of internal politics
    -Many managers lack experience and skills to lead a team
    -Culture is toxic
    -High turnover

    Advice to Management

    Invest more into training people leads. Pay employees at least the industry standard. Put my trust into your employees, allowing them to have move autonomy will go a long way.

  8. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Current Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (Less than a year)

    Pros

    Senior management is open to concerns and criticisms
    I have a lot of confidence in middle management
    Other employees are great to work with, positive environment
    Low stress atmosphere
    Small perks like breakfast items and occasional office parties

    Cons

    Office space is open but some areas are not as nice
    Frequent upper level changes are a source of unease
    See many people leaving for other opportunities (which is normal) with not enough intake to replace them
    Have heard other cons from other departments

    Advice to Management

    Always be thinking about what makes Achievers great, and what made Achievers great before. Try to hold on to 'the soul of a startup'


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Achievers full-time

    Pros

    Great culture and people

    Cons

    lack of structure at times


  10. "High growth company with numerous opportunities for upward advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than 3 years)

    Pros

    Achievers has the best of both worlds; the high growth of a startup but with the financial stability of a $2B company behind it. Achievers' revenue is growing at about 40% per year and as a result has plenty of opportunities for upward advancement, especially in Sales and Customer Success. The company practices what it preaches, ensuring that employees are recognized frequently, and that employees are listened to. Many of the leaders have been promoted from within, so they understand the needs of individual contributors. Achievers emphasizes the importance of a strong work-life balance with the ability to work from home, no micromanaging, and a results-oriented culture. Overall a fantastic company that will continue to grow as even more and more large companies are closed as clients. I couldn't see myself working anywhere else.

    Cons

    Along with high growth comes frequent change, and Achievers can be sometimes be slow to adapt to this change. If you are resistant to change, this probably isn't the place for you.