Working at CompuCom | Glassdoor.ca

CompuCom Overview

Fort Mill, SC (US)
10000+ employees
1987
Company - Public
IT Services
$2 to $5 billion (CAD) per year
At CompuCom®, our vision is to empower people to achieve the highest levels of performance by making technology work for them — anywhere, anytime, on any device. Our mission is to elevate the technology experience through dynamic, proactive and seamless support ... Read more

Company Updates

  • CompuCom is excited to be named a Leader in Gartner's 2019 Magic Quadrant® for Managed Workplace Services, North America. Find out more:
    http://glassdoor.com/slink.htm?key=vMX92

    CompuCom Again Named a Leader in Gartner Magic Quadrant for Managed Workplace Services, North America

    FORT MILL, S.C. - MARCH 15, 2019 - CompuCom®, a leading provider of managed digital workplace services and a subsidiary of Office Depot, Inc. (NASDAQ:ODP), today announced the company is again positioned as a Leader in Gartner's 2019 Magic Quadrant® for Managed Workplace Services, North America.

  • CompuCom is pleased to announce the appointment of Mick Slattery as President. http://glassdoor.com/slink.htm?key=vMEtw

    Mick Slattery

    John M. "Mick" Slattery is president of CompuCom, a division of Office Depot (NYSE:ODP). Providing global leadership to advance CompuCom and Office Depot's mission and strategy, Mick is enabling CompuCom to deliver best-in-breed IT services to our customers, harnessing our company's capabilities and team members to pursue market opportunities that drive profitable growth.

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CompuCom – Why Work For Us?


50 Best Workplaces of the Year 2017

CompuCom associates are the heart and soul of our company and the value we deliver to clients. We refer to our people as associates rather than employees, because that better reflects our partnering mentality and our culture of respect for the individual.  

At CompuCom, you will have the opportunity to work with some of the best and brightest people in the IT industry. From our leading position in IT Outsourcing, through our extensive partnerships with the top global technology providers, the experience here is different.

        Derby Day Hat Contest - Plano. TX

        AHA HeartWalk - Charlotte, NC







We don’t just know IT, we know what makes it great.

CompuCom refers to our people as associates rather than employees, because the definition better fits our culture of individual respect and enforces our joint-team approach. CompuCom seeks to drive high employee performance, retention and engagement with a focus on career development, recognition and rewards, and morale and community building opportunities. CompuCom is committed to staying competitive in the marketplace by attracting high performing people who possess proven results and a thorough understanding of the business. In return, the company provides a competitive compensation package, best in class benefits, plenty of incentives and a team that stands behind its people. Our core value of integrity, win-win, respect for the individual and our commitment to excellence sets us apart from our competitors.


Our Sales Team 
As a sales leader with CompuCom, you will experience a company that is serious about growth, leadership and building a strong future. CompuCom is committed to staying competitive in the marketplace by attracting high performing sales people who possess proven results and a thorough understanding of the business. In return, the company provides a strong commission plan, plenty of incentives and a team that stands behind its people.




 


Our IT Professionals 

We have openings across the spectrum of IT whether skills and interests lead to systems administration, support, facilities, service desk analyst, infrastructure architect, or developer, all in support of our own operations or those of our clients who are 57 of the Fortune 100. We have a number of technician positions in many areas as well. Job roles can also move into management and senior positions as well as jobs outside of IT, including finance, human resources, sales, and accounts.  


 

 
 








Value means having choices that meet your needs not those of your service provider. Supporting your global workforce requires attention to local values, language, and cultural preferences and practices, as well as to the business-specific complexities surrounding outsourcing.

We operate in the US, Canada, Mexico, Costa Rica, Puerto Rico and India. For IT services that require local delivery, we partner with IT service leaders around the world to make certain you receive services where, when, and how you need them. Our global governance model provides you with streamlined program management, interfaces, accountability and reporting for all facets of service delivery.

CompuCom maintains key business alliances with a select number of global IT service providers. These relationships offer the ability to assemble the right mix of near-shore, offshore, on-site, and remote services to ensure that we are able to meet your requirements no matter where your employees are located.


The benefits of our alliance model include:


  • Flexible and collaborative access to a broad range of IT services
  • Cost-effective engagements
  • Consistency of service quality across all geographies
  • Single point-of-contact
  • Scalability to meet clients’ changing requirements
  • Delivery localization


See the items below to learn more about our international services.

 

A wide world of talent, right here

Our multicultural group of IT professionals helps us succeed in the global world of information technology by adding their voice, insight, and expertise to our company.

Our diverse workforce is what makes us unique.

We have a strong policy of providing equal employment opportunities for all persons regardless of race, color, religion, national origin, gender, age, country of origin, marital status, veteran status, disability status or sexual orientation. All employment decisions, including recruitment, placement, transfer, promotion, training, compensation are made without regard to these factors.

 

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CompuCom is passionate about supporting the communities in which we live and work. We are committed to enhancing the quality of life in these communities by fostering volunteer efforts in national organizations, promoting sustainability programs at all of our corporate location, and supporting international human rights principles.

CompuCom Cares 

The CompuCom Cares program focuses on sponsoring philanthropic organizations and events, as well as encouraging and recognizing associates’ participation in volunteerism.

                                       Duwamish River Clean-up

PlanIT CompuCom Sustainability Initiative

CompuCom is committed to improving the world we live in through our “PlanIT CompuCom” initiative. We’ve developed a dedicated program to promote the development and implementation of green projects for our organization, clients and associates – We empower associates to make a change in their professional and personal lives.

PlanIT CompuCom fosters a culture of eco-conscious policies and provides the training for Green-living. Our focus is on initiatives that reduce the consumption of fuel, electricity, and paper materials and ultimately reduce the combined carbon footprint of CompuCom and our clients.

Green Initiatives

Optimized Field Dispatch – We optimize the deployment of our field dispatch teams to make certain that we limit miles driven to what is absolutely necessary. In addition, we manage the number of dispatches needed by using self-service, self-healing, and remote support options prior to any dispatch being initiated.

Optimizing Product Shipments – We analyze each shipment to determine the best approach from a carrier standpoint to meet the clients’ specific need, while balancing delivery time and carrier transit times, reducing transportation emissions and costs.


CompuCom Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Mick Slattery
10 Ratings
  • "Great people at CompuCom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Mississauga, ON
    Current Employee - Business Development Representative in Mississauga, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CompuCom full-time (Less than a year)

    Pros

    The people and collaborative nature of CompuCom's employees across all teams.

    Cons

    I have not found any cons in my employment with CompuCom.

See All 1,891 Reviews

CompuCom Photos

CompuCom photo of: CompuCom Digital Building Headquarters
CompuCom photo of: Digital Conference Room
CompuCom photo of: Leadership Workspace
CompuCom photo of: Open Floorplan Workspaces
CompuCom photo of: Digital Building Lobby
CompuCom photo of: Collaboration Spaces
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CompuCom Interviews

Experience

Experience
52%
25%
23%

Getting an Interview

Getting an Interview
28%
26%
20%
13
7
5
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Service Experience I Interview

    Anonymous Employee in Mississauga, ON
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at CompuCom (Mississauga, ON) in August 2017.

    Interview

    1st round is organizational behavioural based questions with HR. It is over the phone. 2nd round is in person with the manager and team lead where they ask technical questions and why you are a good fit for the company.

    Interview Questions

    • 7 OSI layers
      Difference between ost and pst files
      Active directory questions
      Exchange server questions   2 Answers
See All 270 Interviews

CompuCom Awards & Accolades

  • A Leader, Gartner’s® 2018 Magic Quadrant™ for Managed Workplace Services, in North America, 2018
  • Top 10 Outsourcing Service Provider – Building 10 Sourcing Standouts Category, Americas Region, Information Services Group (ISG), 2015, Information Services Group (ISG), 2015
  • 2017 50 Best Workplaces of the Year, The Silicon Review, 2017
  • A Leader - 2017 Gartner® Magic Quadrant for Managed Workplace Services, North America, Gartner Magic Quadrant, 2017
  • Best Places to Work for Commuters, National Center for Transit Research at USF, 2012
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