They ask if you were dealing with a difficult customer how would you handle it and tell me about a past experience when you suggested something to a company to make it better
1
Application
I applied in-person. The process took 2 weeks. I interviewed at lululemon in Sep 2020
Interview
first interview is a group which can be 5 or more people. everyone is asked the same question. Less than two weeks is the 2nd interview with an ASM or SM only if you passed the 1st interview. Then a week later you hear back if you received a job offer or not.
Interview questions [1]
Question 1
Name a time where you had to solve a customer issue.
What is your favorite way to sweat
The interview was a very simple process. Amazing group interview and than individual, staff was very nice, asked more questions about yourself. It was a pleasure Pros: Nice, easy, smooth Cons: LONG PROCESS
I believe there was a phone interview. There was also a group interview involved that you came in person for and they asked questions to the group and you could jump in to answer at any point. Then got request for availability shortly after the interview
Interview questions [1]
Question 1
Tell us about your best customer service experience