Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      iCIMS

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: iCIMS reviews | iCIMS jobs | iCIMS salaries | iCIMS benefits | iCIMS conversations
      iCIMS interviewsiCIMS Customer Support Associate (Technical Support Engineer) interviewsiCIMS interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Thomson Reuters
      3.8★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Customer Support Associate (Technical Support Engineer) Interview

      Jan 23, 2019
      Anonymous employee
      Holmdel, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at iCIMS (Holmdel, NJ) in Jan 2019

      Interview

      The first step was an initial phone screen to discuss the specifics of the role with a recruiter. Immediately following the phone screen, I was asked to complete a two-part online assessment. The first part was a timed (15 min) aptitude test with 50 multiple choice questions covering math, logic, verbal skills, and spatial reasoning. The second part was a personality assessment. About a week after completing the online assessment, I was contacted by my recruiter to schedule and on-site interview for the next week. The on-site interview consisted of three 30 minute interview rounds, with either 1 or 2 interviewers per round, followed by a final 30 minute window to complete a writing assessment. Everyone I interviewed with was very personable, so the interviews flowed in a conversational and friendly manner, which put my nerves at ease. The interviewers were also very communicative about the specifics of the role and the iCIMS culture. About 4 days after the on-site interview, I received an offer for the position. The recruiter I worked with was very helpful and available for any questions throughout the entire process.

      Interview questions [1]

      Question 1

      Tell me about a time when you handled multiple tasks with the same deadline.
      Answer question