iCIMS Reviews | Glassdoor.ca

iCIMS Reviews

Updated 11 September, 2017
186 reviews

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4.0
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iCIMS Chairman & CEO Colin Day
Colin Day
151 Ratings

186 Employee Reviews

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Pros
Cons
  • Work life balance is improving - but can be a little tough at times (in 9 reviews)

  • Growing pains led to real business problems: Teams became quickly silo'd and compartmentalized with little collaboration (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Tech. Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Matawan, NJ (US)
    Current Employee - Technical Support Engineer in Matawan, NJ (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at iCIMS full-time (Less than a year)

    Pros

    Great culture, amazing people here

    Cons

    Nothing, pretty great. No water bottles, so bring your own


  2. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Matawan, NJ (US)
    Current Employee - Technical Support Engineer in Matawan, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCIMS full-time (Less than a year)

    Pros

    Awesome environment, great people, satisfying job.

    Cons

    Nine hour days instead of eight

    Advice to Management

    Keep up the good work!


  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at iCIMS full-time (More than 3 years)

    Pros

    Great Place to work, great people!

    Cons

    Change management has proven difficult as the organization looks to maintain growth goals.

    Advice to Management

    Keep doing what you're doing for the most part.


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  5. "Just Starting: Exciting iCIMS Adventure!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - " Senior Globalization Architect" in Matawan, NJ (US)
    Current Employee - " Senior Globalization Architect" in Matawan, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCIMS full-time (Less than a year)

    Pros

    All indicates: Change is the Only Constant.
    By all accounts: Friendly people. Helpful People. Adaptable People.
    You can feel the drive for growth and a strong philosophy that rising tides raise all ships.

    Cons

    I've read a lot about the company. Holding judgement, keeping an open mind.
    It seems "space" was a growing pain. But, it's being obliterated by a move to inspiring Bell Labs workspace.

    Advice to Management

    Stay the course, and continue Listening and Leaning Into International Markets:
    Two Voices make up a reliable compass to success: The Customer's and the Employee's.


  6. "An Unfortunate Turn to a Once Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at iCIMS full-time

    Pros

    ICIMS was a great company to join several years ago. At the time, they were small but fast growing, provided excellent and improved benefits year over year and had a vibrant and energetic culture primed for success. As a new hire, you couldn't help but be excited. My direct report and colleagues were quick to help and had both mine and their own success on the mind. As a team and individual contributor, sales records were broken, success was celebrated and mistakes were learned from and corrected quickly with the right support.

    Cons

    Growing pains led to real business problems: Teams became quickly silo'd and compartmentalized with little collaboration. iCIMS too quickly took on new hires and ultimately diluted the quality of hire and overall culture. Performance in multiple areas suffered and continues to do so. A series of layoffs followed that and wrecked moral. Sales targets are frequently missed, adding to the downward spiral. This continues to be the case at iCIMS with most goals for 2017 being missed to date. SMB customers shafted by product positioning refocus. Not a great place to be joining right now.

    Advice to Management

    Get back to basics: great software with an unparalleled customer experience. This was promised to every customer, NOT just enterprise! Remember your customer experience is made up by the people you hire, so be more discerning as you once were, rather than grow for the sake of numbers and investor impressions.


  7. "GOOD company with good people around you...shady management though"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    all my coworkers were really great ppl ...work was not tough and environment was mostly very fun and easy to work in

    Cons

    didnt realize until a few months ago how corrupt and shady a lot of management were...a lot of sales managers would do WHATEVER it took to get things done and even one wrote on a company email to embrace bad morals ...it was strange...also seen a huge turnover of ppl be fired for weird reasons mostly if they didnt outwardly appear to be part of the culture

    Advice to Management

    I get iCIMs is company for sure on the rise but make sure you are ethically running a good business...karma can HURT


  8. "Have not started yet, but very excited"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCIMS full-time (Less than a year)

    Pros

    Everyone I met was friendly and professional and genuinely seemed to enjoy working there. New campus at Bell Works looks unreal!

    Cons

    Nothing to report as of yet!


  9. Helpful (2)

    "Good People, Not So Good Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCIMS full-time

    Pros

    Team members are great people to work with

    Cons

    Management is not proactive and very reactive to all situations


  10. Helpful (7)

    "byeCIMS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Matawan, NJ (US)
    Former Employee - Account Manager in Matawan, NJ (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at iCIMS full-time (Less than a year)

    Pros

    Many of my colleagues were caring and hard working.
    Colin Day is great at casting vision, but there are tons of growing pains all over.
    Fully paid health care for employee is a nice benefit.

    Cons

    The HR department is making stuff up as they go. Performance review metrics change every six months and sales goals are always late, which makes it next to impossible to have any long term success plan as an individual contributor. If you are interviewing there, ask if your role is a backfill or new headcount and why.

    Advice to Management

    Take a good hard look at that voluntary turnover and ask yourself why it's happening. Great people are bailing out in droves for a reason. Care less about your new building and more about your people.


  11. "90 Day Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCIMS full-time

    Pros

    From day one, this has been one of the most positive professional experiences. The company truly cares about their employees morale & well being.

    Cons

    I have not experienced a con and highly doubt I ever will!

    Advice to Management

    Keep up the good work!


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