I applied online. The process took 4 weeks. I interviewed at Zendesk (Dublin, Dublin) in Feb 2019
Interview
There were three rounds, each one longer than the last assess your language and writing skills and questions that require the star method to answer. Slight technical test done by talking, nothing too complicated as you get training.
Interview questions [1]
Question 1
Describe a difficult situation you experienced with a customer, and how was it resolved?