The overall process took about 2 weeks.
Submitted an application and got an immediate reply from a recruiter. We set up a call to chat about my experience and the position. The initial phone screening went well and the recruiter arranged a second call with a manager of the SD team, half of which should've been a competency-based interview and the other half - a mock sales discovery call. We started with the mock call and chatted a bit about the role after.
Interview questions [1]
Question 1
What kind of sales methodology do you use in your work?
Processo bastante interessante com diferentes fazer bem elaboradas com conteúdos e dinâmicas que faz sentido para o que é pedido no cargo
Interessante para conhecer a empresa, tecnologia e o cargo
I applied online. I interviewed at Zendesk (Lisbon, Lisbon District) in Nov 2024
Interview
Very clear and well-structured recruitment process
Transparent expectations at every stage, no surprises
Interviewers were kind, supportive, and genuinely interested in getting to know me
Great balance between professionalism and human connection
Fast feedback and clear communication throughout the process
The recruitment experience truly reflects the company culture and values
I felt respected, listened to, and supported from start to finish
La entrevista fue buena y fácil, hice un roleplay pero los reclutadores están poco capacitados, no dan seguimiento y hay que estarlos persiguiendo. Lo demás digamos que no está mal, me hubiera gustado que hubiera una mejor relación con los reclutadores