I applied through an employee referral. The process took 3 weeks. I interviewed at Vanguard (Scottsdale, AZ) in Dec 2014
Interview
Vanguard is HUGE on STAR behavioral questions. One part of the interview is focused on these. Have a lot of examples prepared. The other half is a role play in which you do a "mock" call to a client, which is really just your interviewer sitting right next to you. They are mostly focused on your thinking behind all your answers and making sure you are good at speaking to clients and building rapport. Lastly make sure you are prepared to discuss a current market event.
Interview questions [1]
Question 1
Tell me about a time you had to make a split second decision
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call
