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Manulife Overview

Toronto, ON
10000+ employees
1887
Company - Public (MFC)
Insurance Carriers
$10+ billion (USD) per year
Manulife is a leading Canada-based financial services group that is helping people achieve their dreams and aspirations, by putting customers’ needs first and providing them with the right advice and solutions. With principal operations in Canada, the U.S. (where we ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#21), 2017 (#22), 2016 (#9)

Highest Rated CEOs: 2017 (#13), 2016 (#17), 2015 (#4)

Manulife – Why Work For Us?


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Helping our customers achieve their dreams and aspirations

Visit Manulife.com to find out more.

Manulife is a leading Canada-based financial services group that is helping people achieve their dreams and aspirations, by putting customers’ needs first and providing them with the right advice and solutions. With principal operations in Canada, the U.S. (where we operate as John Hancock) and Asia, we provide more than 20 million customers in 22 countries and territories with financial advice, insurance, and wealth and asset management solutions.

When you join Manulife, you’re starting an exciting journey that can take your career anywhere you want it to go. Collaborating with great colleagues in an inclusive and supportive environment, you’ll take on new challenges and make a difference – knowing that what you do each day helps our customers achieve their dreams and aspirations.

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Your future, your way

When you join Manulife, you’re starting an exciting journey that can take your career anywhere you want it to go. Collaborating with great colleagues in an inclusive and supportive environment, you’ll take on new challenges and make a difference – knowing that what you do each day helps our customers achieve their dreams and aspirations.

See what employees love about working here:

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Unlimited opportunities

It’s an exciting time to join Manulife. The world is your oyster – whether you want to work abroad, explore a new career direction or simply progress in your chosen field. No matter which path you choose, you’ll discover unlimited opportunities to grow your skills, take on challenging work and make a real impact.

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Flexibility to achieve your goals

From flexible working arrangements to modern offices that promote collaboration and mobility, we’re always looking for new ways to help our employees be happy and healthy. Our Workplace Flexibility programs and WorkSmart technologies provide you with choices to better manage how, when and where you work, so you can be at your best in all areas of your life. 

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Make a difference

We’re committed to supporting the economic, environmental and social well-being of our customers, employees and communities across our global operations. As a Manulife employee, you’ll have ample opportunity to take part in a wide range of initiatives to support your community, including volunteering, sponsored events and matched charitable donations. 

Manulife Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Manulife CEO Roy Gori
Roy Gori
32 Ratings
  • Helpful (1)

    "Shifting employee culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Strategist in Waterloo, ON
    Current Employee - Digital Marketing Strategist in Waterloo, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Manulife full-time (More than 10 years)

    Pros

    Excellent workplace flexibility. Very inclusive and diverse environment. Having a good manager makes all the difference. The new CEO is quite inspiring and and talks about balancing the needs of employees with shareholders and end customers. In the past, everything has been about shareholder value, so this shift to improving employee engagement is refreshing.

    The culture changes from team to team, so if you have a good manager, it's a great place to work.

    Cons

    Pay is generally below scale. If you want a raise, you need to leave the company for a year and then come back, so it feels that loyalty is penalized.

    There are some lazy and ineffective managers who seem overvalued at the expense of very talented, hard working individual contributors. My former manager lost 90% of his staff to competitors in less than 3 months because they couldn't stand his management style. It was shocking when he was promoted to director despite having extremely low employee satisfaction scores and high turnover.

    Advice to Management

    Stop protecting bad managers. Start doing exit interviews when people leave. The good managers are wonderful.

See All 982 Reviews

Manulife Photos

Manulife photo of: Regional team
Manulife photo of: Fun with Colleagues
Manulife photo of: Stars of Excellence
Manulife photo of: Paddle the Don
Manulife photo of: Employee Runners in the 2017 Boston Marathon
Manulife photo of: 2017 Day of Pink
See All PhotosSee All

Manulife Interviews

Experience

Experience
64%
25%
11%

Getting an Interview

Getting an Interview
48%
19%
14%
8
4
4
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Group Plan Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Manulife in March-2016.

    Interview

    1 semaine pr avoir le Telephone interview puis la semaine apres l entretien devant hiring manger et le TL. Interview accés sur la revision du background et mise en situation surtout pour tester vos aptitudes de vendeur.

    Interview Questions

See All 246 Interviews

Manulife Awards & Accolades

  • Canada's Top Employers for Young People, The Globe and Mail, 2017
  • Greater Toronto's Top Employers, The Globe and Mail, 2017
  • Best Employers, Forbes, 2017
  • Top 500 Enterprises in Quebec, Les affaires, 2017
  • Canada's Top Employers for Young People, The Globe and Mail, 2016
See More

Work at Manulife? Share Your Experiences

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