I applied online. The process took 1 week. I interviewed at Unum
Interview
The interview process was pretty seamless and fast! I was contacted for a phone interview a couple of days after I completed an online assessment. I was contacted for a face to face interview the same day and offered a position the same day as the face to face interview. The team was great as I was super nervous! The process was quick and professional.
Interview questions [1]
Question 1
There was a mock call where the interviewer went into another room and called into your room. There was a sheet for you to refer to during the mock call.
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
I applied through a staffing agency. The process took 2 weeks. I interviewed at Unum (Chattanooga, TN)
Interview
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
