I applied online. The process took 3 days. I interviewed at Starbucks (Concord, CA) in Feb 2024
Interview
I recieved a call around 8:45am. The man did not introduce himself, but simply stated he was with Starbucks and had some questions about my resume. He had a very heavy accent, and was hard to understand and hear (sounded like I was on speakerphone, with him on the opposite side of the room) I expressed that I was not in a position to speak formally at the moment. He ignored me and continued with his questions regarding my most recent work experience, specifically the “daily volume”. I tried my best to express the impact the pandemic had on my previous business. He interuppted me asking about how many people I managed, and as I started to get into it, he continued interrupting asking about shifts and scheduling. I asked him to repeat the question, because I didn’t quite hear him, and he told me someone would be in touch with me and hung up. I have not heard from them since.
The process consisted of two interviews. The first was a phone screen with a recruiter to discuss my background, leadership experience, and availability. The second interview was with a district manager and focused more on behavioral and situational questions. The interviewers were professional and transparent about expectations for the role.
Interview questions [1]
Question 1
Tell me about your leadership style
How do you handle conflict between team members?
Describe a time you improved performance or morale on a team
How do you manage staffing and scheduling challenges?
Why do you want to work for Starbucks?
Thank you for taking the time to share your feedback. We appreciate your input and will take it into consideration as we continue to improve our interview process.
It was a process that asked me questions, and I answered them. The questions were fine—straightforward, clear, and easy enough to respond to without any issues or confusion. The End.
Starbucks response
4mo
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
Contacted Recruiter, then another recruiter phone call then another interview with two
District managers over zoom. Got offer letter in a week. Training was over a couple months. And a lot of computer training