I applied in-person. The process took 2 weeks. I interviewed at Starbucks (Seattle, WA) in Feb 2015
Interview
It is behavioral base. They use the S.T.A.R. method. Situation, Task, Action, Result. What was the situation or task, what action did you take, and what was the outcome. Make sure you hit each step in order.
Interview questions [1]
Question 1
Describe a time when you had an outraged customer; what was the situation and how did you handle it?