The process was friendly and focused heavily on situational questions. I had one short phone screening followed by a 45-minute in-person meeting with the store manager. It felt very collaborative and focused on my ability to handle busy periods.
Interview questions [1]
Question 1
"How do you bring positivity to the team during a very busy, stressful shift?"
It was a pretty straightforward interview process involving questions about dealing with controversy, career plans, customer service experience, etc. They want to know how well you work under pressure and other aspects of dealing in a sometimes quite face-paced environment in the customer service industry.
Interview questions [1]
Question 1
Tell us about a time you dealt with a problem at work with a customer. How did you handle it?
I applied online. The process took 2 days. I interviewed at Starbucks (Saint Louis, MO) in Oct 2021
Interview
Simple, direct, easy questions meant to ask about work ethic and culture fit more than anything. Nearly anyone *can* be trained to make coffee and the interview reflects this. Usually, a one-step interview. Very relaxed, possibly because the turnover is very high. Having open availability is a huge benefit to prospects of getting hired.
Interview questions [1]
Question 1
Describe situations where you went above and beyond?
Describe a situation where you dealt with an unruly or rude customer?
Describe yourself and your experience?
What is your availability/does it still match what you put in your application?
How soon are you available to start?
Thank you for taking the time to provide feedback. Your input is appreciated and we are happy to hear that you’ve enjoyed the interview process here at Starbucks!
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