Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Salesforce reviews | Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce conversations
      Salesforce interviewsSalesforce Success Agent (Tier II) interviewsSalesforce interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Success Agent (Tier II) Interview

      Mar 31, 2020
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Salesforce (Indianapolis, IN) in Mar 2020

      Interview

      I interviewed for a similar position in January, but was turned down. However, they contacted me a few months later saying a new position had opened up that they thought I would be a better fit for. They took my first-round interview from before, then there was a tech interview (no specific problems, more an overview of my knowledge in various fields), then a final interview with several managers. Interviews were very friendly, informal, and (possibly due to Coronavirus) all held over Zoom

      Interview questions [1]

      Question 1

      What are the principles of Object Oriented design and what do they mean? If you had to close a ticket with a customer but hadn't been able to resolve their issue, what would you say to them?
      Answer question

      Other Success Agent (Tier II) interview reviews for Salesforce

      Success Agent (Tier II) Interview

      Jan 14, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Salesforce in Jan 2020

      Interview

      I applied to a few positions at Salesforce with some familiarity with the company. I was contacted a few weeks later regarding one of the positions, and after a phone conversation I was invited for an in-person interview. Everyone at Salesforce was super friendly and helpful during the whole process.

      Interview questions [1]

      Question 1

      When was a time that you had to deny the request of a client regarding a software related issue, and how did you respond appropriately?
      Answer question

      Success Agent Tier II Interview

      Feb 10, 2020
      Anonymous employee
      Hyderābād
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Salesforce (Hyderābād) in Dec 2019

      Interview

      Interview process took one and a half month. There were 2 rounds. 1st round was Technical Round. 2nd round was with a Manager of the team. After 2 weeks I got the confirmation from recruiter.

      Interview questions [1]

      Question 1

      1. REST API 2. SQL DML Queries. 3. Technical questions based on your resume. 4. What is SAAS ? etc
      Answer question