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      Technical Support Manager Interview

      Aug 19, 2019
      Anonymous employee
      Hyderābād

      Other Technical Support Manager interview reviews for Salesforce

      Technical Support Manager Interview

      Aug 17, 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview
      Accepted offer
      Positive experience

      Application

      I applied through a recruiter. The process took 6 weeks. I interviewed at Salesforce (Hyderābād) in Jul 2019

      Interview

      This was by far the best interview experience I had in my career. The recruiter, the recruiting coordinator, the interviewers were all so prepared and professional. There was an initial screening with the recruiter on the phone briefing me about the role and expectations followed by 3 video interviews, 2 with peers and 1 with the Director. This was followed by a pay discussion. The entire process took 6 weeks.

      Interview questions [3]

      Question 1

      Role and scenario based questions.
      Answer question

      Question 2

      Technical on cloud, etc
      Answer question

      Question 3

      People management
      Answer question
      1

      Application

      I interviewed at Salesforce

      Interview

      The interview process was outstanding, and the recruiting team demonstrated a high level of organization throughout. It started with an initial phone screening that covered basic qualifications, followed by a comprehensive video meeting with a peer, allowing for an in-depth discussion of my experience, skills, and alignment with the role.

      Interview questions [1]

      Question 1

      How would you communicate to the team that they will have to return to the office?
      Answer question

      Manager - Technical Support Interview

      Dec 12, 2022
      Anonymous employee
      Hyderābād
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Salesforce (Hyderābād) in Dec 2022

      Interview

      There are 4 rounds of interview. The entire team of recruiting is super helpful and proactively inform you about the time slots and send email confirmation. Patient enough to listen and answer. Hassle and frustration free process.

      Interview questions [1]

      Question 1

      Depends on your past employment.
      Answer question

      Technical Support Manager Interview

      Oct 14, 2022
      Anonymous employee
      Pune
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Salesforce (Pune) in Sep 2022

      Interview

      It was very smooth. The interview panel make you feel comfortable. One needs to be confident about their work experience and explain it to the point. Manager does not need to have Salesforce technical certifications but should have handled technical support engineers. Customer experience is important.

      Interview questions [1]

      Question 1

      Focus on how one helped to improve KPIs and and not just the technical knowledge for the manager position.
      Answer question