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      1º Level Support Agent Interview

      Apr 5, 2016
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at SAP (Dublin, Dublin) in Mar 2016

      Interview

      The interview took over an hour. There were two interviewers, one to talk about my cv and tech skills and the other to talk about personal skills. The cv part was more easy, the personal interview was more difficult, lots of tricky questions. It is important to give examples they wanted a lot of details.

      Interview questions [3]

      Question 1

      Have you ever had to deal with a difficult customer and how did you handle it?
      Answer question

      Question 2

      Can you tell me what you know about the company?
      Answer question

      Question 3

      Tell me about a time when you had to work against strict time constraints?
      Answer question
      8