Rogers Communications Interview Questions
Updated Jan 28, 2023
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Interviews at Rogers Communications
Interviews for Top Jobs at Rogers Communications
- Sales Associate (70)
- Customer Service Representative (64)
- Customer Service Consultant (31)
- Inside Sales Representative (24)
- Sales Representative (23)
- Customer Services Representative (22)
- Technical Support Representative (21)
- Retail Sales Associate (15)
- Manager (14)
- Project Manager (13)
- Senior Manager (12)
- Business Analyst (11)
- Technical Support Consultant (10)
- Marketing Manager (8)
- Analyst (8)
- Product Manager (7)
- Senior Financial Analyst (7)
- Senior Analyst (7)
- Financial Analyst (7)
- Project Coordinator (6)
- Sales Coordinator (6)
- Account Manager (6)
- Technical Support Specialist (5)
- Software Engineer (5)
- Software Engineer New Grad (5)
- Sales (5)
- Technical Support (5)
- Customer Service Representative (CSR) (5)
- Customer Service (5)
- Wireless Customer Service Representative (4)
Anonymous Employee in Toronto, ON
I applied online. I interviewed at Rogers Communications (Toronto, ON)
Submitted application on Rogers carrier page, Recruiter contact via email and scheduled the first interview .first interview was conducted by the recruiter , 2nd interview with 2 senior managers . Both the interviews took over 30 minutes each.
- Skills required for the Job
Anonymous Interview Candidate
I interviewed at Rogers Communications
Easy and laid back, very easy questions, and easy people to talk to. Just prepare and be yourself. Just be on time and be ready to talk about experience and about yourself.
- Name 3 Accounting Steps during close
Anonymous Interview Candidate
I applied online. I interviewed at Rogers Communications
Phone Interview was pretty straightforward with just a few situation based questions and asking the availability for the job. The interviewer was pretty chill, overall it was a really simple interview.
- How would you handle a upset customer who is not satisfied with the service
Anonymous Interview Candidate
I interviewed at Rogers Communications
Went through 2 rounds of interview. First round was to see if you are capable and second was to see if your manager likes you. It wasn’t difficult for the first round, but second round depends on your vibe with the interviewer.
- Tell me about yourself please
Anonymous Employee
I applied online. I interviewed at Rogers Communications
it includes two interviews, one telephonic and the other a video call interview. The first is quite an introductory type and the second includes situation-based questions and analytical questions, observant questions
- where do you see yourself in the next five years?
Anonymous Interview Candidate
I interviewed at Rogers Communications
Just be very empathetic . Understand what customers needs and take ownership over clients situations. Be direct and sure of your responses. Ask questions also to show you know what’s ahead.
- What would you do during a call
Anonymous Employee
I interviewed at Rogers Communications
Mostly behavioral questions were asked Overall Easy process Totally Took 2 weeks to receive the offer letter Phone interview and technical interview and hr confirmation Joined In a month of interview
- Why are you interested in this position
Anonymous Interview Candidate
I interviewed at Rogers Communications
Virtual via teams with 3 different sales managers. They talked a lot about the company and asked questions in a laid back manner. A lot of behavioural questions. Interviewers were nice.
- Who inspires you. Tell me about yourself
Anonymous Interview Candidate
I applied online. I interviewed at Rogers Communications in Dec 2022
The HR called me and told me they want to fill the new grad role ASAP and so I gave them a shot and this is what happened: The interview process is really average, and the questions are mostly gonna be about you and your cv. I told HR to give me a reply within 10 days and they completely ghosted me since I was waiting on them. Overall experience is bad, biased and a one-way street.
- Tell me about yourself. Why did you decide to x? How did you get your credential?
Anonymous Interview Candidate
I applied online. I interviewed at Rogers Communications
Did not follow up with next steps in a timely manner. They gave a date by when they would respond and did not respond by then. Also, the initial email to invite to interview was not clear whether it was an automated message or an actual HR person.
- Tell me about a time you faced a challenge?
Rogers Communications Interviews FAQs
Glassdoor users rated their interview experience at Rogers Communications as 65.0% positive with a difficulty rating score of 2.73 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Associate and Inside Sales Representative rated their interviews as the hardest, whereas interviews for Customer Service Representative and Customer Service Consultant roles were rated as the easiest.
The hiring process at Rogers Communications takes an average of 18 days when considering 845 user submitted interviews across all job titles. Candidates applying for Customer Service Consultant had the quickest hiring process (on average 9 days), whereas Sales Associate roles had the slowest hiring process (on average 13 days).
Common stages of the interview process at Rogers Communications according to 845 Glassdoor interviews include:
Phone Interview: 22.57%
One-on-One Interview: 22.19%
Presentation: 10.47%
Group Panel Interview: 10.04%
Drugs Test: 7.81%
Background Check: 7.76%
IQ Intelligence Test: 6.40%
Skills Test: 5.91%
Personality Test: 5.48%
Other: 1.36%
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