I applied online. I interviewed at Progressive Insurance
Interview
I applied for this job on December 7th, 2015. On December 8th I received an e-mail to complete an assessment which took me about an hour. I received e-mail in December 30th, 2015 advising that I basically did well on the assessment and to be on the lookout for an e-mail with a link to schedule my phone interview. I received the e-mail to schedule the phone interview on January 6th, 2016. I was offered to dates, January 12th and January 13th so I decided to take schedule it for the 12th. During my my phone interview, the recruiter briefly went over the role, company and asked me 3 interview questions which needed to be answered using the STAR format. I received an e-mail the same day advising that they wanted to forward to the final phase of the interview process which was an on-site interview. At this time, I also received a separate email to start the background check. I went for my on-site interview on January 15th. I received a call on January 18th from the recruiter advising me that they wanted to move forward with me but couldn't make an official offer until my background check was complete. My background check was completed on January 19th and the recruiter called me today (January 20th, 2016) to extend an official offer. She went over the offer letter before emailing it to me. The process was a little longer for me compared to other applicants I have seen on here. However everyone from the recruiter to the managers I interviewed with was awesome. I loved observing how the employees interacted with one another while I was waiting to begin my interview. And I love how the service center looked just like the Progressive commercials!!! Lol. I am super excited about working for such a great company. I have read so many good things about them. I love how interactive the HR department is on social media and job boards with potential candidates. I honestly have no complaints regarding the process.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
