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      Customer Support, API Specialist Interview

      Apr 15, 2019
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at PointClickCare (Mississauga, ON) in Feb 2019

      Interview

      Fairly normal, although I believe I had a last minute extra phone interview that was a bit of a surprise. I wasn't grilled or anything it was just a request for a few last minute questions to help them make a final decision on final candidates. While I didn't need Glassdoor for this interview PointClickCare themselves was very helpful. They have a video that very informative on your interview alone (park here, you'll see these doors, go to the 4th florr, dress causal!...etc)

      Interview questions [1]

      Question 1

      Tell me about a time....customer conflict and resolution.../ ... no one wanted to use your idea etc. The usual.
      1 Answer