I applied online. The process took 1 week. I interviewed at Nordstrom (Dallas, TX) in Feb 2016
Interview
It went really well, everyone was so nice and everything was very professional.
So I applied and they emailed me within 2 days asking to set up a phone interview.
After I did my phone interview she gave me a time and date and told me I was going to be moving along in the interview process.
For the second interview, it was a group of us and we all thought we were interviewing for the same position but they break u off into whatever department you applied for.
Once I interviewed with the department manager, he took me to the section I'm going to be in and asked me to pick one item and sell it to him then we went back to the HR manager and she interviewed me the same day.
Within' 2 days, they called and offered me the job. This was seriously the quickest most professional interview process I've ever experienced. I'm so excited to start, I love the department I'm going to be in.
Interview questions [5]
Question 1
Name a time you went about and beyond for a customer.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sep 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?