Nordstrom Reviews | Glassdoor.ca

Nordstrom Reviews

Updated 20 August, 2018
9,590 reviews

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3.6
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
5,195 Ratings

9,590 Employee Reviews

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Pros
Cons
  • "Hard to maintain work/life balance" (in 400 reviews)

  • "Long hours just like every retail job" (in 523 reviews)

More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    work life balance, flexibility to try ideas

    Cons

    communication with home office, direct supervision lacking


  2. "Customer care rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time

    Pros

    Good pay and good management

    Cons

    less flexibility for part time workers

  3. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    Great management. Provides a great work love balance.

    Cons

    Hard to move up in the company


  4. "Good Pay and People"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom full-time

    Pros

    Good vacation time
    good benefits
    good pay
    good people

    Cons

    inconsistent management
    pressure for sales
    hard to advance


  5. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time

    Pros

    Fun working atmosphere and helpful managers

    Cons

    Payments are not good payments work well only for Managers


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    Very great management, amazing benefits. Pay is good when your sales are good. Nordstrom really cares about and invests in their employees!

    Cons

    It is a commission based environment, so it can get really competitive.


  7. "Best corporate retailer to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    You meet lots of people with a diverse background and develop friendships that help you with sales

    Cons

    Personal stylist in the company have too much power; difficult to close a sale when sizes are missing when actually personal stylists have them on hold for months; return policy way too open, customers can make returns with no time limit even in used conditions; employees have no protection against unfair returns leading to salary losses

  8. "Sales associatate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Positive friendly commission based slow paced

    Cons

    I don’t think that there are cons that I can think of


  9. "Poor Management Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Nordstrom part-time

    Pros

    I cannot think of any.

    Cons

    Department managers are poorly trained who absolutely do not have proper management skills.


  10. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesperson in Toronto, ON
    Former Employee - Salesperson in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (Less than a year)

    Pros

    -Networking opportunity and great co-workers.
    -Work/life balance not bad

    Cons

    So many I don't know where to begin. Unrealistic sales targets, no help from management (Threatening to fire you is their only way to help you meet your targets) workplace politics might be the worst of any company. Management lied about earning potential and talk in circles when you ask them to explain pay structure. Pay is also terrible most days you leave with base rate (12/hr) when you work a lot harder than you would in other retail stores.

    Advice to Management

    Actually try to coach salespeople who aren't meeting ( additional coaching strategies/tips far more effective then "You have to meet or you will get fired.


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