Nordstrom Reviews

Updated May 12, 2021

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3.7
67%
Recommend to a Friend
84%
Approve of CEO
Nordstrom Co-President Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
1,474 Ratings
Pros
Cons
  • "The more you sale the more returns(in 787 reviews)

  • "long hours and on my feet a lot(in 751 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    Great environment to work in

    Cons

    Shift times vary and you have to stay longer then you are scheduled for

  2. "Recommend as a college job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Leader in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time for more than 3 years

    Pros

    They offer benefits and paid time off for full time employees

    Cons

    Working in customer service was not for me


  3. "Not too bad but can be stressful"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Nordstrom full-time for more than 3 years

    Pros

    Good pay, Good benefits, liked coworkers

    Cons

    Pressure to make sales can be stressful

  4. "not my taste"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Building Manager in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nordstrom full-time for more than a year

    Pros

    can be good pay in the right position

    Cons

    Management says they don't play favorites but reward it openly. Worse thing is they allow sales staff to do whatever they want at the expense of the support staff.

    Continue reading
  5. "Great conpany"

    4.0
    Current Employee - Sales Manager in Ottawa, ON

    I have been working at Nordstrom full-time

    Pros

    Competitive wages Intensive training Inclusive environment

    Cons

    Long hours Work-life balance is not “balanced” Career paths not always clear or consistent

  6. "Fun environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Salesperson in Vancouver, BC

    I worked at Nordstrom full-time for less than a year

    Pros

    Get to learn different brands and meet a lot of great people!

    Cons

    Long hours of standing and competitive against different departments

  7. "Many cons"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nordstrom part-time for more than a year

    Pros

    Got to work with and meet some cool people

    Cons

    - no way to track your sales or returns throughout the week or month so you never knew how to estimate your pay cheque - management is very focused on sales and are punitive if you have low sales by decreasing hours - management gives little to no support - the customers that shop at Nordstrom are often rude and entitled - Shifts are so boring, time seems to slow. This job sucked the life out of me. - They dangle the possibility of growth into management or a new department to keep you motivated but they are always empty promises - classify you as a part-time employee but give you full-time hours so you don't receive any benefits - Staff discount is 20%

  8. "Better than unemployment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Nordstrom full-time

    Pros

    Benefits, good pay, and discount

    Cons

    Work life balance and the politics

  9. "Not Bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Nordstrom full-time for more than 3 years

    Pros

    compensation for sales was worth the tension on sales floor

    Cons

    work life balance was not a priority

    Continue reading
  10. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Salesperson 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nordstrom full-time for less than a year

    Pros

    fun, energetic environment, good environment

    Cons

    sales target pressure, stressful, hard

Viewing 1 - 10 of 16,407 Reviews

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