Nordstrom Reviews
Updated Dec 12, 2019
"Working with the best customer service team" (in 684 reviews)
"Great company morale employees work as a team to help each other" (in 453 reviews)
"Returns that hurt your commission" (in 724 reviews)
"Long hours other than that good" (in 605 reviews)
"Loved It"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Nordstrom full-time for more than a year
Pros
Great work environment Good opportunity to meet people
Cons
Discount not competitive Too focused on sales Some management act childish No holiday/staff parties
Nordstrom2019-12-05"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Nordstrom full-time for less than a year
Pros
Great team environment Great compensation
Cons
Nothing negative to share at this time
Nordstrom2019-12-01"Good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookDisapproves of CEOI have been working at Nordstrom full-time for more than 3 years
Pros
Overall good learning experience no more for growth
Cons
No work/like balance at all
Nordstrom2019-12-11- Helpful (1)
"Disenchanting Employee Experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Nordstrom full-time for more than a year
Pros
Good health benefits and option to participate in profit sharing and RRSP program.
Cons
High turnover and consistently short staffed. Low morale and demanding workload. Compensation not directly aligned with performance. Performance appraisals highly subjective. Roles are arbitrarily increase in scope with no corresponding increase in compensation. Highly political environment.
Advice to Management
A more transparent process for compensation and promotions. Promote more pay equity and increase objectivity in performance appraisals.
Nordstrom2019-11-17 "support staff is not appreciated"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Negative OutlookNo opinion of CEOI worked at Nordstrom full-time for less than a year
Pros
- you get discount on top of sale items (discount is only 20 percent)
Cons
When hired at 16 an hour and was told after 1000 hours (6 months) would be 17, after another 1000 hour would be 18. I was almost at 17 an hour and they changed the pay structure for Canada to 15 an hour and 15.60 after 2 years. So stuck working with people making 18 an hour who barely do work and I was getting 16 only because they were there longer. Do not apply for stock / logistics they work you like a dog... work weekends until 12 am get absolutely no recognition when we help the store run and function. We’re expected to do all support for the whole store most people on the team are injured so a lot of the heavy lifting and slack gets put onto us guys Discount is only 20 percent Company culture is non existent only managers get fun stuff
Show MoreAdvice to Management
Store needs more recognition for support roles
Nordstrom2019-12-10"Competitive Environment but Lots of freedom"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Nordstrom full-time for more than a year
Pros
Can be high paying if you are lucky
Cons
Toxic work environment, sales is a gross career
Nordstrom2019-11-18"Terrible return policy"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Nordstrom full-time for more than a year
Pros
high in foot traffic, busy enviroment
Cons
return policy, very high turn-over
Nordstrom2019-12-02"Can be great if you want it to be great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Nordstrom full-time for more than a year
Pros
Can go up higher in the company more easily than in other big department stores
Cons
Since commission based mostly, if sales are low you’re not making much money
Advice to Management
Stop favouritism
Nordstrom2019-10-27"workplace"
StarStarStarStarStarI have been working at Nordstrom full-time for more than a year
Pros
high quality outfit for sale
Cons
Company will never put in writing if you are full time or part time as hours are not guaranteed
Nordstrom2019-11-07"Great pay, terrible management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Nordstrom full-time for more than a year
Pros
-the harder you work the more you get paid! -close relationship with coworkers, feels like a home away from home -flexible schedule -lots of room to grow with the company!
Cons
-rude management -mall hours -traffic in store gets slow from Jan-April
Nordstrom2019-11-03