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    Nordstrom Reviews

    Updated 19 April, 2019
    10,546 reviews

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Nordstrom President and Director Blake W. Nordstrom
    Blake W. Nordstrom
    5,624 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Promote from within environment" (in 220 reviews)

    • "Work-life balance is good here" (in 211 reviews)

    Cons

    • "Difficult work-life balance sometimes" (in 449 reviews)

    • "Long hours standing and no flexibility in schedule" (in 564 reviews)

    More Pros and Cons
    1. Featured Review

      "Stylist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Interior Design Consultant in Seattle, WA (US)
      Former Employee - Interior Design Consultant in Seattle, WA (US)
      Recommends
      Positive Outlook

      I worked at Nordstrom full-time (More than 3 years)

      Pros

      Great community, creative work environment, innovative company

      Cons

      No downsides that I have experienced

      Advice to Management

      None

    2. "Personal Stylist Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I worked at Nordstrom part-time

      Pros

      Super fun work environment
      Good pay

      Cons

      No cons really positive experience

      3. Join the Nordstrom team
      See Our Latest Jobs

    3. "Well Organized Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Habitant Employee in Vancouver, BC
      Former Employee - Habitant Employee in Vancouver, BC
      Recommends

      I worked at Nordstrom full-time (Less than a year)

      Pros

      Thorough and structured training.
      Big emphasis on Customer Service
      Encourages staff to use our best judgment

      Cons

      Senior staff were a bit standoff ish.

    4. "Tailor/ Fitter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Approves of CEO

      I worked at Nordstrom full-time

      Pros

      Benefits
      A month of training
      Great Co-Workers
      Friendly Environment
      Open Door Policy

      Cons

      Incompetent Manager
      High turn over rate

    5. "Best Summer Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom full-time

      Pros

      The department managers are very understanding and allow for flexible hours

      Cons

      Staying late for closing shifts

    6. "Nice Company to Start Your Career"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Nordstrom full-time

      Pros

      - good commission
      - learned a lot

      Cons

      -Lots of pressure on reaching the goal

    7. "Company is pretty okay overall"

      StarStarStarStarStar
      Former Employee - Sales Associate
      Former Employee - Sales Associate

      I worked at Nordstrom full-time

      Pros

      Managers really work with you to succeed. Certain departments have constant walk-ins/foot traffic so commission is steady.

      Cons

      Lots of returns so often start shift with negative sales (very discouraging). Coworkers are fresh out of high school and extremely childish.

    8. "sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Nordstrom part-time

      Pros

      -good working environment
      -friendly colleagues and managers

      Cons

      -based on the nature of paid by commissions, there are conflicts at times about who can approach the customers.

      Advice to Management

      N/A

    9. "Personal Stylist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Stylist in Ottawa, ON
      Current Employee - Personal Stylist in Ottawa, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom full-time (More than 3 years)

      Pros

      Salary, benefits and extra commission as a Personal Stylist. Plus an employer matched 401K

      Cons

      Dishonest employees because of commission sales structure.

      Advice to Management

      Hire people who truly exemplify Nordstrom's policy of service and honesty with customers and fellow colleagues. Fix the return/ exchange policy so employees can't steal sales.

    10. Helpful (1)

      "Enter with caution"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Nordstrom full-time (Less than a year)

      Pros

      Thorough training in sales and customer engagement
      Training in Product Knowledge is helpful
      Majority of sales staff are friendly and easy to work with
      Benefits are good in the retail industry

      Cons

      Sales Staff Turnover is very high:
      Their enthusiasm about making 'more money' is quite misleading. Commissioning out is constantly looming on the sales team from all departments. As a result people are left stressed and constantly hustling across the sales floor. More so their return policy is non existent. Customers can return absolutely ANYTHING at any point up to two years. Whether be damaged or soiled by the customers, that selling employee can be up to 10k worth of returns in the hole. If you are unable to recover from the negatives or having two pay periods of not commissioning, you would be written up. This leads to a few sharks that would steal from others creating another stress factor. As a result most employees do not last long.
      High Brow Club:
      There is very little opportunity of advancement. You can be all things but unless you brow nose the right people, along with being fake and a back stabber, there is no growth. If you drink their kool-aid and tow the line, you probably are a fanatic. And congratulations into entering the Mean Girls Club.
      Promises are only crumbs.

      Advice to Management

      Drop the airs and promote those who are in fact leaders. The return policy will never change so stop penalizing the sales staff.