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      Nordstrom

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      Customer Service Representative Interview

      Sep 5, 2023
      Anonymous employee
      Lima, Lima Region
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Nordstrom (Lima, Lima Region) in Jan 2023

      Interview

      I had been interviewed three times to get aceppted for this position, the first time I remembered the first interview I had to talk about myself and my plans for my future, the second interview was about my previous experience as a seller and the last one was about a role play when I had to performed a seller.

      Interview questions [1]

      Question 1

      What are your hobbies? What was the most difficult situation about a costumer? I have some troubles to find my package, could you tell me where is it and give me a solution?
      1 Answer

      Other Customer Service Representative interview reviews for Nordstrom

      Customer Service Representative Interview

      May 13, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Nordstrom

      Interview

      Very easy. Hired during seasonal so as long as you have an interest in working there and can go above and beyond for a customer that is what they care about!

      Customer Service Representative Interview

      Jul 29, 2025
      Anonymous interview candidate
      Los Angeles, CA
      Declined offer
      Negative experience

      Customer Service Representative Interview

      Mar 17, 2025
      Anonymous employee
      Overland Park, KS
      Accepted offer
      Positive experience
      Easy interview
      Easy interview

      Application

      I interviewed at Nordstrom (Los Angeles, CA)

      Interview

      Interview was easy and straightforward. They just want to get to know you, especially how customer service forward you are. Mainly consisted of a call with HR. They talked a little bit about the company and the role, certain benefits, location of office, etc.

      Interview questions [1]

      Question 1

      Describe a time you had a difficult experience with a customer.
      Answer question

      Application

      I interviewed at Nordstrom (Overland Park, KS)

      Interview

      Great job love the manager made it through college highly recommend to anyone looking to have a fun work environment front of house of best but I always helped out on the floor to get to know the others

      Interview questions [1]

      Question 1

      Why do you want to work for Nordstrom?
      Answer question