I applied online. The process took 1 week. I interviewed at Nordstrom (Escondido, CA) in May 2014
Interview
I applied to multiple posted positions at three different Nordstrom locations in my area on the Nordstrom Careers website. About a week later, I received a phone call from someone in HR at the Escondido location regarding my application to work in the Special Occasion/Dresses department. She conducted a 15-20 minute phone screen interview, asking general questions regarding my work experience, reasons for applying to the job, etc. She then set up a date and time (a few days later) for me to come into the store for a 1-on-1 interview. At that interview, she asked many of the same questions she had asked on the phone and took detailed notes while I answered them. She also asked additional questions including how I would respond to several hypothetical workplace scenarios. She told me she would call me in the next couple of days with a decision. She called me the day after the interview took place and offered me the job.
Interview questions [1]
Question 1
If a customer tried on a piece of clothing and asked you what you thought of it, and it didn't fit or was unflattering, would you tell the truth or lie to make the sale?
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sep 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?