I applied online. The process took 1 week. I interviewed at Nordstrom (Seattle, WA) in Oct 2013
Interview
Applied online and got an email to set up a phone interview. I was able to schedule the interview for 11:45 am on a Monday. The interviewer called five minutes late and asked some basic interview questions. Towards the end of the interview she asked what area I would like to work in, since they had a lot of openings, and about my availability. She said she would call me in 3-4 days if she found something for me. Never got the call and a few days later got an email saying they are pursuing other candidates.
Interview questions [1]
Question 1
Why do you want to work for Nordstrom?
Tell me about a time you made a mistake and what did you do to fix it? What were the results?
Tell me about a time you were compared to a coworker. How did it affect you?
Tell me about a time you dealt with an upset customer?
How do you feel about commissioned pay?
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sep 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?
