I applied online. I interviewed at Nordstrom (Centennial, CO) in May 2012
Interview
I applied online and was contacted by email about a week later saying that they wanted to schedule a phone interview. The available times for a phone interview were two weeks later, which I thought was kind of weird but accepted it anyway. The phone interview lasts about ten minutes and is a basic check on your previous experience. Then there was the in person interview. First you're interviewed by a person in HR- they ask a lot of the same questions as the phone interview, just rephrased. Make sure to stress how important customer service is to you. Then I was interviewed by the manager of the department I was applying for. This was much more relaxed. Again, a lot of the same questions, I think they mostly just want to see how well you click with your manager. Then we went to the department and she asked me to sell her something. It was my first sales position, but as long as you're upfront about your experience and your dedication to the job you'll do great.
Interview questions [1]
Question 1
How do you feel about competition with your coworkers?
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sep 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?
