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      Marks & Spencer

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      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
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      Customer Assistant Interview

      Nov 25, 2024
      Anonymous interview candidate
      Hedge End, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Marks & Spencer (Hedge End, England) in Oct 2024

      Interview

      Simple Online Application followed instantly by Online Tests (which were simple customer service based options) and then an in-person interview in store. Was interviewed by a new manager who had a form in front of him. I obviously had to say certain key words to pass each question, which I didn't do (e.g. mention Click & Collect when they ask you about technology). It was for a temporary position for 6 weeks and I didn't pass the interview, even though I had over 10 years experience in Retail. Less form / checklist and more engagement with the person sitting in front of you, please!

      Interview questions [1]

      Question 1

      How does technology help the customer
      1 Answer

      Other Customer Assistant interview reviews for Marks & Spencer

      Customer Assistant Interview

      Jun 9, 2026
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.

      Interview questions [1]

      Question 1

      What would you do if a member of the public was being confrontational?
      Answer question

      Customer Assistant Interview

      May 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Very easy, some experience questions and situational judgement questions. The managers are all really nice, welcoming and friendly. All you need to be confident. polite and prepare for some situational judgement questions.

      Interview questions [1]

      Question 1

      Give me an example of when you worked in a team?
      Answer question

      Customer Assistant Interview

      May 15, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Interview went very well was only asked three questions. Interviewer was really kind overall went well haven't heard back yet but heard some people receive offers after a week or so.

      Interview questions [1]

      Question 1

      Tell me about yourself for
      Answer question

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