★
Marks & Spencer Reviews
68% Recommend to a Friend
76% Approve of CEO
Recommend to a Friend
Approve of CEO
Stuart Machin
602 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The pay is good and the company treats you well which is one of the best things about working with M&S." (in 842 reviews)
- "Most colleagues are friendly and personable; more of a 'we're all in this mess together' kind of friendship." (in 390 reviews)
Cons
- "Poor management at time because too many managers on departments that they are not fit to run and just 'wig it'." (in 580 reviews)
- "Long hours and have to constantly be doing something if not the manager will tell you to do something and not stand around" (in 276 reviews)
- "We were not allowed an extra short break to warm up even working with no heating." (in 106 reviews)
Ratings by Demographics
This rating reflects the overall rating of Marks & Spencer and is not affected by filters.
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Full-time, Part-time
English
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Found 7,948 of over 9K reviews
Updated Oct 3, 2023
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Aug 1, 2023Legendary Store MarketerFormer Employee
Pros
no rules, no surrender, money
Cons
partying expected at all times
- 4.0Apr 28, 2023Customer AssistantCurrent Employee, less than 1 yearLondon, ON
Pros
Awesome environment Nice staffs Free lunch
Cons
Much work No weekend pay
Marks & Spencer Response6moHi there, thanks for leaving us a review! We'd have to agree with you, we think our Colleagues are awesome too. We advise our Colleagues to link in with their Line Manager if they have any concerns about their pay and work, to find a solution together. Marks and Spencer
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Marks & Spencer Reviews FAQs
Marks & Spencer has an overall rating of 3.8 out of 5, based on over 9,008 reviews left anonymously by employees. 68% of employees would recommend working at Marks & Spencer to a friend and 55% have a positive outlook for the business. This rating has been stable over the past 12 months.
68% of Marks & Spencer employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marks & Spencer 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.
