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Marks & Spencer

Engaged Employer

Marks & Spencer

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Marks & Spencer Reviews

68% Recommend to a Friend
Marks & Spencer Chief Executive Officer Stuart Machin
76% Approve of CEO
Recommend to a Friend
Approve of CEO
Marks & Spencer Chief Executive Officer Stuart Machin
Stuart Machin
602 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The pay is good and the company treats you well which is one of the best things about working with M&S.(in 842 reviews)
  • "Friendly staff and was very flexible(in 496 reviews)
  • "People there are nice and helpful(in 412 reviews)
  • "Most colleagues are friendly and personable; more of a 'we're all in this mess together' kind of friendship.(in 390 reviews)
  • "Very supportive when my mother died and good benefits(in 197 reviews)
  • "Poor management at time because too many managers on departments that they are not fit to run and just 'wig it'.(in 580 reviews)
  • "Managers are rude and snobby(in 414 reviews)
  • "Long hours and have to constantly be doing something if not the manager will tell you to do something and not stand around(in 276 reviews)
  • "We were not allowed an extra short break to warm up even working with no heating.(in 106 reviews)
  • "Unsociable working hours.(in 76 reviews)

Ratings by Demographics

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Found 7,948 of over 9K reviews

Updated Oct 3, 2023

    1. 5.0
      Aug 1, 2023
      Legendary Store Marketer
      Former Employee
      CEO Approval
      Business Outlook


      no rules, no surrender, money


      partying expected at all times

      1. 4.0
        Apr 28, 2023
        Customer Assistant
        Current Employee, less than 1 year
        London, ON
        CEO Approval
        Business Outlook


        Awesome environment Nice staffs Free lunch


        Much work No weekend pay

        Hi there, thanks for leaving us a review! We'd have to agree with you, we think our Colleagues are awesome too. We advise our Colleagues to link in with their Line Manager if they have any concerns about their pay and work, to find a solution together. Marks and Spencer

      2. Join the Marks & Spencer team
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      Viewing 1 - 10 of 7,948 Reviews

      Marks & Spencer Reviews FAQs

      Marks & Spencer has an overall rating of 3.8 out of 5, based on over 9,008 reviews left anonymously by employees. 68% of employees would recommend working at Marks & Spencer to a friend and 55% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Marks & Spencer employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Marks & Spencer. This rating has been stable over the past 12 months.

      68% of Marks & Spencer employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marks & Spencer 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

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      Glassdoor has 9,008 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.