Working at Marks & Spencer | Glassdoor.ca

Marks & Spencer Overview

London, England (UK)
10000+ employees
1884
Company - Public (MAKSY)
Department, Clothing, & Shoe Shops
$10+ billion (CAD) per year
Unknown
Marks and Spencer is a leading retailer with a strong and unique heritage of brand values, extraordinary colleagues and customers. We operate Food, Clothing & Home and other retail businesses using the M&S own-brand model, focused on ... Read more

Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build ... Read more

Marks & Spencer Reviews

3.5
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Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
730 Ratings
  • Helpful (1)

    "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Truro, NS
    Former Employee - Anonymous Employee in Truro, NS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time (More than 10 years)

    Pros

    Lots of social gatherings ! Made lots of friends

    Cons

    They treat there staff like dirt ! I worked on ladies fashions for 13 years and then I found out I was pregnant with my first child and because I couldn't do a 7am start because of morning sickness they pup me on foods to work ! They left me standing on an express till for 37 hours a week most of my days were 8 hours long and I did have a 10 hour shift !!! I didn't even get a chair to sit down on ! Had to fight to get my extra breaks that I was entitled to ! The mangers have not got a clue in how the store is run ! One manager in the store I worked was a bully and if she didn't like you then she would make your life he'll! ! She picked on one girl so much she left !!

    Advice to Management

    If you are reading this then don't expect the staff to do the job of 3 people !! Treat them with respect as there the ones who are running your store and no what can be done ! There the ones who no what customers want !

See All 2,656 Reviews

Marks & Spencer Photos

Marks & Spencer photo of: Our Bluewater Store
Marks & Spencer photo of: Castle Donington Distribution Centre, Derby
Marks & Spencer photo of: Castle Donington Distribution Centre, Derby
Marks & Spencer photo of: Wheatley Hall Road
Marks & Spencer photo of: Aylesford
Marks & Spencer photo of: Head Office
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Marks & Spencer Interviews

Experience

Experience
75%
13%
12%

Getting an Interview

Getting an Interview
88%
4%
2%
2
2
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Assistant Interview

    Anonymous Employee in Paris (France)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Marks & Spencer (Paris (France)) in May 2014.

    Interview

    J'ai d'abord eu un test de préselection en ligne puis un entretien avec mise en situation avec le manager de la section food. La réponse a été très rapide, le soir même de l'entretien. Le processus global a durée moins d'une semaine.

    Interview Questions

See All 948 Interviews

Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate Employers, The Times, 2017
  • Top 50 Employers for Women, The Times, 2017
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