Working at Marks & Spencer | Glassdoor.ca

Marks & Spencer Overview

London, England (UK)
10000+ employees
1884
Company - Public (MAKSY)
Department, Clothing, & Shoe Stores
$10+ billion (USD) per year
Unknown
An international, multi-channel retailer. A familiar, much-loved name on the high street. A brand that is at its best when it reflects our customers’ needs. Today’s M&S is driven by innovation and brought to life by the people that work ... Read more

Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build ... Read more

Marks & Spencer Reviews

3.5
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Recommend to a friend
Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
309 Ratings
  • Helpful (1)

    "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Truro, NS
    Former Employee - Anonymous Employee in Truro, NS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time (More than 10 years)

    Pros

    Lots of social gatherings ! Made lots of friends

    Cons

    They treat there staff like dirt ! I worked on ladies fashions for 13 years and then I found out I was pregnant with my first child and because I couldn't do a 7am start because of morning sickness they pup me on foods to work ! They left me standing on an express till for 37 hours a week most of my days were 8 hours long and I did have a 10 hour shift !!! I didn't even get a chair to sit down on ! Had to fight to get my extra breaks that I was entitled to ! The mangers have not got a clue in how the store is run ! One manager in the store I worked was a bully and if she didn't like you then she would make your life he'll! ! She picked on one girl so much she left !!

    Advice to Management

    If you are reading this then don't expect the staff to do the job of 3 people !! Treat them with respect as there the ones who are running your store and no what can be done ! There the ones who no what customers want !

See All 1,481 Reviews

Marks & Spencer Photos

Marks & Spencer photo of: Our Bluewater Store
Marks & Spencer photo of: Castle Donington Distribution Centre, Derby
Marks & Spencer photo of: Wheatley Hall Road
Marks & Spencer photo of: Aylesford
Marks & Spencer photo of: Head Office
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Marks & Spencer Interviews

Experience

Experience
75%
12%
13%

Getting an Interview

Getting an Interview
88%
4%
2%
2
2
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Advisor Interview

    Anonymous Employee in Paris (France)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Marks & Spencer (Paris (France)) in November-2014.

    Interview

    Un entretien d'a peine deux minutes debout dans le magasin pour connaitre les motivations, metier qui ne requiert pas une grosse compétence. J'ai été invité a passer au magasin pour rencontrer le manager qui m'a posé quelques questions basiques sur mes études, mon passé professionnel et c'est tout, il m'a confirmer que j'ai été accepté.

    Interview Questions

    • Avez vous deja travaillé dans la vente de prêt-à-porter   1 Answer

    Negotiation

    J'ai tenté de négocier un salaire, seulement ils ne rémunéraient qu'à partir de 2 mois, or j'avais besoin d'un mois de stage seulement.

See All 667 Interviews

Company Updates

  • Which? is the consumers' champion. So we were honoured to be awarded 'Which? Supermarket of the Year 2017'. Andy, our Director of Food takes up the story: http://glassdoor.com/slink.htm?key=vQtgX

    Teamwork Brings Accolades

    The Which? awards are now in their eleventh year, and at a ceremony co-hosted by TV presenter Natasha Kaplinsky, we were delighted to be awarded the title ' Which? &nbsp...

  • From Christmas temp to Store Manager, read Julie's story: http://glassdoor.com/slink.htm?key=vQLz5

    FROM CHRISTMAS TEMP TO STORE MANAGER

    Julie started with us as a Christmas temp in Middlesbrough and she didn't know it then, but her 12-hour contract working in Menswear was to be the start of a fruitful career journey with us. Toda...

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Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate Employers, The Times, 2017
  • Top 50 Employers for Women, The Times, 2017
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