Working at Marks & Spencer | Glassdoor.ca

Marks & Spencer Overview

London, England (UK)
10000+ employees
1884
Company - Public (MAKSY)
Department, Clothing, & Shoe Shops
$10+ billion (CAD) per year
Competitors

Unknown

Marks and Spencer is a leading retailer with a strong and unique heritage of brand values, extraordinary colleagues and customers. We operate Food, Clothing & Home and other retail businesses using the M&S own-brand model, focused on ... Read more

Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build ... Read more

Marks & Spencer Reviews

  • Helpful (1)

    "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Truro, NS
    Former Employee - Anonymous Employee in Truro, NS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time (More than 10 years)

    Pros

    Lots of social gatherings ! Made lots of friends

    Cons

    They treat there staff like dirt ! I worked on ladies fashions for 13 years and then I found out I was pregnant with my first child and because I couldn't do a 7am start because of morning sickness they pup me on foods to work ! They left me standing on an express till for 37 hours a week most of my days were 8 hours long and I did have a 10 hour shift !!! I didn't even get a chair to sit down on ! Had to fight to get my extra breaks that I was entitled to ! The mangers have not got a clue in how the store is run ! One manager in the store I worked was a bully and if she didn't like you then she would make your life he'll! ! She picked on one girl so much she left !!

    Advice to Management

    If you are reading this then don't expect the staff to do the job of 3 people !! Treat them with respect as there the ones who are running your store and no what can be done ! There the ones who no what customers want !

See All 3,832 Reviews

Marks & Spencer Photos

Marks & Spencer photo of: Our Bluewater Store
Marks & Spencer photo of: In-store
Marks & Spencer photo of: In-store
Marks & Spencer photo of: Retail Management
Marks & Spencer photo of: In-store
Marks & Spencer photo of: Salford Quays Support Office
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Marks & Spencer Interviews

Experience

Experience
76%
13%
11%

Getting an Interview

Getting an Interview
87%
4%
3%
2
2
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Conseillère-vendeuse Interview

    Anonymous Employee in Paris (France)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Marks & Spencer (Paris (France)) in March 2017.

    Interview

    Entretien avec deux managers d'environ 15/20 minutes. Pas de grandes difficultés, des questions sur ses expériences, ses qualités, et sur la raison d'une demande d'emploi chez eux. Véritable discussion avec les managers qui se sont montrés bienveillants.

    Interview Questions

    • Quelles sont les qualités développées dans des expériences précédentes et qui pourraient vous être utiles chez nous ?   Answer Question
See All 1,118 Interviews

Company Updates

  • "Part of the reason I joined was the candour I saw in the leadership team about the work that needs to be done—but also the passion across the business to create a culture where everyone feels they can belong and progress. As an employer, a retailer and a brand, we have both a responsibility to our colleagues and a huge opportunity to make M&S a more inclusive place to work and shop." Hear from our Group Head of Diversity and Inclusion Cleo Thompson talk about her new role and how we're embracing this year's #inclusionweek2020 theme #each1reach1 #eachonereachone #mands #inclusion #diversity

  • Providing our colleagues with available support and guidance across all areas of M&S is now more essential than ever. Just because we're not in the office that much, doesn't mean our culture of knowledge sharing and learning has disappeared – and our mentoring hub has played a key part in that.

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Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate Employers, The Times, 2017
  • Top 50 Employers for Women, The Times, 2017
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