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      Kaiser Permanente

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      Lead IT Support Analyst Interview

      Aug 14, 2024
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      The process took 1 week. I interviewed at Kaiser Permanente (Los Angeles, CA) in Aug 2024

      Interview

      I saw a opening for a Lead IT Support Analyst position in their pharmacy department on their career page. I read the description and minimum requirements which I have so I decided to apply. Like a day later, someone from their Talent Acquistion Consultant team reached out with more questions for me to answer. The first couple of questions were basically like the job posting about education, experience, do you live close to the location, salary expectations and if you have a visa. There was another question that was not on the job posting which was pharmacy background which is a MUST for the position. I personally believe that if this is important and a requirement, then why not put it with the job description on their own career page. So I had to email back answering all the questions but stating the I don't have pharmacy experience because the role is Lead IT Support. I got an automated email back a couple of days later that I was no longer in consideration for the position.

      Interview questions [4]

      Question 1

      What’s your salary expectations for this position?
      Answer question

      Question 2

      Are you currently on H1B,TN, F1 or OPT VISA?
      Answer question

      Question 3

      Do you have a minimum nine (9) years of IT experience in a support or operations environment?
      Answer question

      Question 4

      Do you have experience in handling multiple problems at once and working with different teams to resolve
      Answer question

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