Kaiser Permanente Reviews | Glassdoor.ca

Kaiser Permanente Reviews

Updated 19 February, 2017
3,902 reviews

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3.9
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Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
1,226 Ratings

3,902 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 301 reviews)

  • Transparent about pay and benefits (in 162 reviews)

Cons
More Pros and Cons

  1. Helpful (216)

    "Great benefits, job security, but the usual bureaucracy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR (US)
    Current Employee - Program Manager in Portland, OR (US)
    Recommends
    Positive Outlook

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

    Cons

    Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments.

    Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials.

    Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

    Advice to Management

    Embrace technology, trust your employees, improve senior leadership communication with front-line staff.


  2. "Better the 2nd Time Around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Administrator in Atlanta, GA (US)
    Current Employee - Office Administrator in Atlanta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Pros

    Kaiser is a great place to work! Great benefits, good salary that is competitive, long lasting relationships created.

    Cons

    Still culture of "if you disagree you are a troublemaker". Some leaders are reluctant to go against the grain. Employees afraid to speak up.

    Advice to Management

    If we want to move the organization forward, we have to empower all to think outside the box and as leaders be receptive.


  3. Helpful (1)

    "Good place to work, but not departments are equal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Educator II
    Current Employee - Health Educator II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    Great benefits, laid back environment

    Cons

    Lack of career and professional growth opportunities in my current department.

    Advice to Management

    Be open to developing your employees' career.


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  5. "Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Genuinely care about employees and their Patients

    Cons

    Parking is always a problem

    Advice to Management

    Keep up the strong work.


  6. Helpful (1)

    "LVN Colorado"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LVN in Denver, CO (US)
    Former Employee - LVN in Denver, CO (US)
    Recommends
    Positive Outlook

    I worked at Kaiser Permanente full-time (More than 5 years)

    Pros

    Great organization, well structured. Benefits were great despite assuming having a union is a bad thing. They were great and advocated for the employees.

    Cons

    Not much cons but its impossible to transfer between regions because your seniority does not transfer regions. This was the only thing I didn't like otherwise I'd still be working for them.

    Advice to Management

    Healthcare Administration will always choose to run things as a business model and healthcare oriented. This is across the board with different organizations. its a hard balance but good efficient care should come first.


  7. Helpful (1)

    "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Radiologic Technologist in Fresno, CA (US)
    Former Employee - Radiologic Technologist in Fresno, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 5 years)

    Pros

    very divers and great pay

    Cons

    hard to get full time job at this time.


  8. Helpful (1)

    "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time

    Pros

    Best benefits you can find. Great union environment with OPEIU local 2. Amazing pay.

    Cons

    Work in the call center can get old fast.

    Advice to Management

    Work on your hiring process for internal employees. The current process took up to 90 days for each application.


  9. "Information Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA (US)
    Current Employee - Anonymous Employee in Pleasanton, CA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Pros

    Good benefits, Good PTOs, New Technology

    Cons

    No work life balance, Kaiser is reducing Medical and Pension benefits year by year! No stock options.

    Advice to Management

    Need more focus on work life balance


  10. "Great but has its faults"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Kaiser Permanente full-time (More than 10 years)

    Pros

    Benefits
    Great work environment with peers.
    Stable

    Cons

    After I left I realized just how low the salaries are.
    If you're in the union, a lot of people who don't work but still get all the great benefits.


  11. Helpful (1)

    "Great company overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Great Benefits, Pay and Time off.

    Cons

    Bureaucracy, Tension at times, and feeling like you are not heard.

    Advice to Management

    More open to employees suggestions/concerns



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