Kaiser Permanente Reviews

Updated May 10, 2021

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4.0
81%
Recommend to a Friend
83%
Approve of CEO
Kaiser Permanente CEO Gregory Adams
Gregory Adams
639 Ratings
Pros
  • "Good place to work for with great benefits(in 1124 reviews)

  • "Very competitive pay and benefits when in a part time or full time position(in 543 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (17)

    "Great benefits"

    5.0
    Current Employee - Registered Nurse in Houston, TX

    I have been working at Kaiser Permanente part-time

    Pros

    Benefits are amazing Pay PTO Paid holidays

    Cons

    None, very satisfied with this work place

  2. "Doctors"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Doctor 
    Recommends
    Positive Outlook

    I have been working at Kaiser Permanente full-time for more than 5 years

    Pros

    Love it it’s so Good

    Cons

    None it’s just the best

    Continue reading

  3. "I would recommend a friend to work here"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Member Assistant in Portland, OR
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kaiser Permanente full-time for more than a year

    Pros

    Bonus, Time off, Hours for the Dental is great

    Cons

    Similar positions get paid more for less responsibility with in kaiser. I got better education benefits working part time at UPS than at Kaiser as a full time employee.

    Continue reading
  4. Helpful (250)

    "Great benefits, job security, but the usual bureaucracy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Kaiser Permanente full-time for more than 3 years

    Pros

    Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

    Cons

    Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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  5. COVID-19
    Helpful (1)

    "Great Place to Work Depending on Organization and Department"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Process Consultant in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time for more than 8 years

    Pros

    I worked at KP for 8 years both in IT as an IT Consultant/Business Analyst and as a Business Process Consultant for Health Plan. It's a large, complex organization. Due to its size and complexity most employees are relatively secure in their positions. Also, depending on the department, some of the work can be highly engaging and rewarding. Prior to my leaving for another organization KP had begun embracing the work from home model even before the pandemic began, and will most likely continue down this path once the pandemic ends. Work-life balance can be good or bad depending on the department - I'd say Program Offices lacked in this regard. Great PTO, pension and retirement benefits.

    Cons

    Some departments/stakeholders are highly political. Some departments carry "dead weight" where they've had employees on the payroll that don't perform to reasonable standards. You'll see many titles labeled as "consultant", when in reality the role may be doing program or project management work where anywhere else would demand a higher salary. Personally, I left simply because I'd reached a cap in how far I could be promoted or find a higher paying position - I think they could do a better job in promoting or offering advancement to staff, as by keeping the "dead-weight" mixed with high performers they encourage a culture of non-commitment from employees.

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  6. "THE Best!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - LVN in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time

    Pros

    bonus every year. Very competitive wages. Ample opportunities for growth. Union and KP stipends/scholarships for tuition.

    Cons

    Must work outside KP for one year after finishing school whether or not you are a current employee. KP is union; therefore bidding on positions is by seniority not experience making it hard to transfer in or out of positions in other counties.

  7. Helpful (2)

    "A workplace that rewards mediocrity"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Clinical Social Worker in Washington, DC
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Kaiser Permanente full-time

    Pros

    As a therapist, it is rare to find a site that offers a regular salary and full benefits. The pay is very good, and there is a union that protects me from being wrongly fired. My salary increases every year, and I have free medical care.

    Cons

    Where do I begin? The senior management is horrible. There is little to no concern for the well-being of employees, and although they speak of work/life balance, they do everything possible to ensure that there is none. There is never enough staff. We are required to have caseloads of hundreds of patients, and we are expected to have at least 1/3 of our weekly appointments be new intakes. When a patient has an intake, they can expect their next appointment to be in 2-3 months. It is impossible to provide the care that our patients need. Managers tend to be short-sighted and they micromanage our cases, very inappropriately. There are ridiculous metrics that we are expected to meet, most of which have nothing to do with providing the care that the patient needs. There is very little autonomy for therapists, and the managers who do well there (who don’t leave after 6 months) are ones who are autocratic and narcissistic. This is a workplace that allows me to make decent money, for the mere price of my soul.

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  8. "Pharmacy Technician"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Seattle, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Kaiser Permanente full-time for more than 3 years

    Pros

    - A safe place to work. - Decent hourly wage - Days go by quickly

    Cons

    - Consistent IT issues - Never enough staff to handle the amount of work - Higher opportunities are limited when Tech demand is high, which is most of the time.

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  9. COVID-19
    Helpful (1)

    "Great Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse, BSN in Modesto, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kaiser Permanente part-time

    Pros

    Great Pay and Benefits; Nice facility

    Cons

    Understaffed units; company is reactive rather than proactive- takes a long time to post and fill vacant jobs

    Continue reading
  10. "Needs to value trained pharmacists more"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Oncology Pharmacist in Portland, OR
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kaiser Permanente full-time for more than a year

    Pros

    Good benefits, constant process improvement

    Cons

    Union has outdated rules that enable unqualified outpatient pharmacists take jobs away from PGY1/2 trained less senior pharmacists

Viewing 1 - 10 of 8,243 Reviews

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