I applied online. The process took 1 day. I interviewed at J.P. Morgan in Sep 2011
Interview
I applied online and had to take an assessment test. I took Citi's and BofA's too and I thought Chase's asked the hardest situational/personality questions. About 5 days later, I got a call from the actual branch manager setting up an interview for the following week. I guess I skipped the phone interview part because the day of my actual interview I got an email saying Chase would like me to set up a phone interview. My actual interview went decently well I think. I was interviewed by 3 people at the same time. I wasn't really nervous and just felt comfortable to talk about my idea of customer service and the teller job and my experiences. I did have to role play and try to refer an account to a customer. At the end I was kind of concerned since the job was for a bilingual speaker and I am not one. She told me that she had 6 other interviews but she was hoping to make a decision by tomorrow. My interview was also pretty short (abt. 20 min.) so when I didn't get a calll the next day I assumed I hadn't gotten the job and they were just friendly interviewers. The weekend passed and then on Monday I actually got a call from Chase offering me the job and ALL the steps for pre-employment. Overall, an entire month process! But the 2 weeks of unemployment knowing you have a job felt like a vacation :)
Interview questions [2]
Question 1
Explain your cash handling experience. There were follow up questions to that...How much money did you deal with?, How did you make sure your drawer was balanced at the end of the day?, Did you ever miscount?
As it was my first experience in life for a job, I started well before time so that I may not be late. I reached there well in time. There was a big hall there and about 35 candidates were waiting for their chance.
It was super easy, and they asked very straight forward questions, and made me feel super comfortable. They asked me a few questions, they mostly wanted to know how personable I am.
Easy to track system, was well informed of the process and what to expect from the recruiter and hiring team. Clear and concise overall. I wish all processes with companies were this simple.
