The hiring process prior to the interview was simple. I submitted an application electronically through the official intuit website and also submitted my resume. Shortly afterwards, i received an email which promted me to tske a simulated assessment that basically ensures you can perform the task demanded by the position. Basically, you Listen to s few calls and take a simulated calls. You have to notate an account accurately and demonstrate you can listen and rrspond to customers questions snd behavior. Lastly, if you pass the simulation you ate prompted to take a behavioral based assessment, approx. 70 questions.