Two stages of interview - phone and in person interview
Got a call back not even 24 hrs after I applied. The interview was short and asked basic personal questions like sch and why I wanted to work there. I was then set up for a second interview in person
The interview was about 30 mins with two managers, which was kind of intimidating. I wasn't really sure where to look which made me kind of nervous and is probably why I didn't get the job. They send out emails to candidates that don't get the job which is great.
Don't be nervous and be prepared to be interviewed by two people. Keep eye contact strong and don't stray or you will seem unconfident. This interview is definitely not as easy as others that I have done previously. Make sure you know about the company.. they really try their best to pick the right candidates, which is nice.
Also be prepared to be asked some personal questions such as sch, where you see yourself in 5 years, etc. They really want to know about your personality
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Interview questions [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.