H&M Reviews | Glassdoor.ca

H&M Reviews

Updated Jun 18, 2019

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Found 4496 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
83%
Approve of CEO
H&M CEO Karl-Johan Persson
Karl-Johan Persson
1394 Ratings
Pros
  • "Great benefits work life balance(in 243 reviews)

  • "H&M is a wonderful employer generally speaking because they allow you to express yourself and they care about their employees(in 224 reviews)

Cons
  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team(in 180 reviews)

  • "Work life balance is not a priority(in 147 reviews)

More Pros and Cons
  1. "Nice place"

    StarStarStarStarStar
      Current Employee - Sales Associate 

      I have been working at H&M part-time

      Pros

      Indipendance when you work, easy training

      Cons

      Favouritism towards employees, hard to move up in company

      H&M2019-05-31
    • "It was a very positive enviroment"

      StarStarStarStarStar
        Current Employee - Sales Associate 

        I have been working at H&M part-time

        Pros

        My co-workers were amazing, and I had a very positive experience working there

        Cons

        I worked more hours than expected

        H&M2019-05-29
      • "Good Workplace and appreciative morals and values"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Advisor in Thornhill, ON
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at H&M part-time for less than a year

        Pros

        This location has taught me how to grow as an individual. The respect between employee and employer is evident.

        Cons

        Poor shift scheduling and little growth in the company.

        H&M2019-06-13
      • "Great people"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Department Manager 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at H&M full-time

        Pros

        Super fast paced so never bored, great co-workers

        Cons

        Retail hours, not the best pay

        H&M2019-05-22
      • "H&M review"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook

        I have been working at H&M part-time

        Pros

        They are really accommodating of schedules for students and have a great staff discount.

        Cons

        The amount of shifts you get is really inconsistent during the year, in January/February/March you would be lucky to get one shift a week

        Advice to Management

        Training needs to focus more on the important details such as receipt procedures, with maybe some refreshers (especially in red zones and cash). It is too easy for certain things to be forgotten or missed.

        H&M2019-05-22
      • "Good place to work and friendly enviroment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at H&M part-time

        Pros

        co workers and discount flexible schedule

        Cons

        management was sometimes unfair and often had favoritism.

        H&M2019-05-14
      • "A good part-time job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate in Sault Ste. Marie, ON

        I worked at H&M part-time for more than a year

        Pros

        A good work environment with a supportive team. Decent discount of 25% off all merchandise.

        Cons

        Many responsibilities at the same time such as sorting inventory, managing fitting rooms, working cash, and stocking the floor along with helping customers. This was mostly during January-March when it was not as busy so less hours for staff, therefore more work per person.

        Advice to Management

        Develop your sales associates into supervisors and managers and make this opportunity transparent to them so people have goals to work towards.

        H&M2019-05-28
      • "Sales Advisor at H&M"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Advisor in Edmonton, AB
        Recommends
        Positive Outlook
        No opinion of CEO

        I worked at H&M part-time for more than a year

        Pros

        Great co-workers Amazing staff discount Very organized

        Cons

        Management is always changing A straining job especially during peak times

        Advice to Management

        Open up more channels for staff feedback

        H&M2019-05-22
      • "Horrible company do not join"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at H&M full-time for less than a year

        Pros

        Clothing discount available and other nice coworkers

        Cons

        Mean people in charge that do not care about you

        H&M2019-06-12
      • "Sales Advisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Part-time Sales Advisor in Mississauga, ON
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at H&M part-time for more than a year

        Pros

        - Exchanging shifts is quite easy because teams are fairly large - Easy to gain comfortable relationships with all members of the team - Shifts are always fluctuating - Great team environment

        Cons

        - If you want to work somewhere where you can move up easily this place is not for you - Been with the company for 2 years and despite being treated like a top priority, the company doesn’t compensate you for it - Two years within the company and haven’t received any raise and when brought up to management, got ignored - Management picks favourites - Managers fluctuate what they say a lot

        Advice to Management

        Be more persistent when it comes to policies rather than fluctuating so much when it comes to returns or exchanges. Try not to make it obvious you have your favourites.

        H&M2019-05-06
      Found 4496 reviews