H&M Reviews | Glassdoor.ca

H&M Reviews

Updated 18 Nov 2019

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3.5
63%
Recommend to a Friend
80%
Approve of CEO
H&M CEO Karl-Johan Persson
Karl-Johan Persson
1,487 Ratings
Pros
  • "H&M is a wonderful employer generally speaking because they allow you to express yourself and they care about their employees(in 281 reviews)

  • "Great benefits package for employees(in 269 reviews)

Cons
  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team(in 237 reviews)

  • "Work life balance is not a priority(in 164 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    Former Employee - Visual Merchandiser 

    I worked at H&M full-time

    Pros

    Gives equal opportunities to employees Friendly environment open mindedness and feedback culture

    Cons

    Should increase the pay scale

    H&M2019-07-15
  2. "good"

    StarStarStarStarStar
    Former Employee - Part-time Sales Advisor 

    I worked at H&M part-time

    Pros

    good coworkers and scheduling for hours

    Cons

    management changes made it hard

    H&M2019-11-13
  3. "Great start"

    StarStarStarStarStar
    Former Employee - Operational Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time for more than a year

    Pros

    Friendly and kind. Easy to talk to manager

    Cons

    quite unorganized. hard to land desired hours

    H&M2019-11-05
  4. "Part-time H&M Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M part-time for more than a year

    Pros

    The schedules are flexible and you meet some really great people. If you have good customer service skills, you'll do great.

    Cons

    Retail is not for everyone as it can be tiring.

    H&M2019-11-18
  5. "Great coworkers - rude management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Recommends
    Positive Outlook

    I worked at H&M part-time for more than a year

    Pros

    People who work there are mostly in their 20s so it is fun environment to work at. Discount is okay (25%). Good hours especially during holiday season. Cool breakroom for employees, spacious and clean. No personal sale goals so you dont have to chase after customers to sell stuff.

    Cons

    Some people date each other and then breakup so it causes a lot of drama lol Management is very rude, they can embarrass employees in front of customers which is wrong. Sometimes managers are bullies. They treat employees like robots. Long closings- everything should be perfect before you can go home. No room to grow.

    Advice to Management

    Train your managers to respect employees

    H&M2019-11-02
  6. "Good for students and fast pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sale Associate in Saint-Bruno-de-Montarville, QC
    Recommends
    Positive Outlook

    I worked at H&M part-time for more than a year

    Pros

    -Easy to have more hours (take additional shifts) -Easy to give shifts to other employees -Easy to get day-off -25% off in additional to already in sale items

    Cons

    -Not chance to grow in the company -Really high employees turnover

    H&M2019-11-10
  7. "Easy job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at H&M part-time

    Pros

    Great discount Easy job, good hours

    Cons

    No promotions, hard to deal with customers

    H&M2019-10-25
  8. Helpful (1)

    "Fast-paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time for more than a year

    Pros

    - 25% discount - flexible schedule - nice co-workers

    Cons

    - long hours - rude and messy customers - management can be unorganized

    Advice to Management

    - hire people who have worked in fast fashion before. H&M is not a place where you can slack off - Stop making schedules one month in advance - stop relying on strong team members to do all the work while others do the bare minimum. Push them to be stronger or fire them.

    H&M2019-11-06
  9. "Good Team and Perks, Hectic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Vancouver, BC
    Recommends

    I worked at H&M part-time for more than a year

    Pros

    You get an employee discount and schedules are done through a computer system so pretty flexible!

    Cons

    It can get very hectic at times, but good team work since most managers have your back.

    H&M2019-10-24
  10. "The people are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor, Sales Coach 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time for more than a year

    Pros

    - The best part about H&M are the people you work with. I can't say what it's like now, but everyone was practically a second family. - You get good discounts on stuff that's already relatively cheap - Generally a light-hearted atmosphere if you're a part-timer

    Cons

    Somewhere along the last few years, it seems like H&M stopped believing in their workers. - Management always seems like they're under constant stress - The wages are not the best. Some of the new hires were making more than part-timers who have been at the store for more than two years.

    H&M2019-11-01
Found 5027 reviews
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