H&M Reviews | Glassdoor.ca

H&M Reviews

Updated 14 December, 2018
3,926 reviews

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3.5
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
1,299 Ratings

Employee Reviews

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Pros
  • "Work life balance betterWork life balance betterWork life balance better" (in 84 reviews)

  • "Great benefits/employee discounts" (in 230 reviews)

Cons
  • "Work life balance isn't always ideal but I feel compensated for that" (in 130 reviews)

  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 180 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Best Fashion Retailer to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor - Full Time
    Current Employee - Sales Advisor - Full Time
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M full-time (Less than a year)

    Pros

    Growth and development are a big part of our culture. A large majority of the company management started from the ground up. Once you get to a certain position, you have the freedom to transfer to any store that has an opening. With the growing number of stores worldwide, the possibilities are endless. The benefits and relaxation are great for a high paced company like this. Things are always changing, days are familiar but never the same.

    Cons

    We are a step behind in technology. Some of the most basic tools that many companies (including my last company) have do no exist. Also this varies from store to store, but it’s not unusual to see unhealthy drama filled teams at the company.

    Advice to Management

    Always be open, transparent and honest about what’s happening in your store and in the company as a whole. There should never be any secrets (within reason) between you and your team. Including what you think of them! Also I advise the higher ups in the company to better discourage unhealthy drama.


  2. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time

    Pros

    Fantastic place to work and to be

    Cons

    No issues, all is great

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time

    Pros

    Fun place, competitive salary and benefits

    Cons

    Must be available 7 days a week.


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M part-time

    Pros

    It's a good head start for growing in field of sales

    Cons

    Lack interpersonal communication with in work place at high traffic times


  5. "Good environment and great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    People were always enjoyable to work with and provided good advice and dedicated team to get you speed up.

    Cons

    Lack of a true training protocool

    Advice to Management

    develop a better training procedure for new hires


  6. "Organized Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Procedures, Organized, clean, bi weekly audits

    Cons

    Low payment, long shifts, work 4 weekends of the month.


  7. "Decent place to work for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at H&M part-time

    Pros

    25% employee discount on all H&M-owned brands
    Great coworkers

    Cons

    Working in retail can get really busy and be overwhelming
    Management not always helpful or willing to resolve conflicts

  8. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    Flexible Hours
    Coworkers are great people

    Cons

    Retail environment
    Being on your feet all day


  9. "Depends on management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good hours and discount provided

    Cons

    Can depend on which managers you get


  10. "Probably the best retail job you'll ever find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor
    Current Employee - Department Supervisor
    Recommends

    I have been working at H&M part-time (More than a year)

    Pros

    The people are amazing, the discount is good, and the job can be pretty fun!

    Cons

    Head office is detached from the stores; can be overworked