H&M Reviews | Glassdoor.ca

H&M Reviews

Updated 15 February, 2019
4,077 reviews

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3.5
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
1,321 Ratings

Employee Reviews

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Pros
  • "Work life balance betterWork life balance betterWork life balance better" (in 89 reviews)

  • "Great benefits work life balance" (in 235 reviews)

Cons
  • "Management has to have open availability so work/life balance is very difficult" (in 136 reviews)

  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 180 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Best Fashion Retailer to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor - Full Time
    Current Employee - Sales Advisor - Full Time
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M full-time (Less than a year)

    Pros

    Growth and development are a big part of our culture. A large majority of the company management started from the ground up. Once you get to a certain position, you have the freedom to transfer to any store that has an opening. With the growing number of stores worldwide, the possibilities are endless. The benefits and relaxation are great for a high paced company like this. Things are always changing, days are familiar but never the same.

    Cons

    We are a step behind in technology. Some of the most basic tools that many companies (including my last company) have do no exist. Also this varies from store to store, but it’s not unusual to see unhealthy drama filled teams at the company.

    Advice to Management

    Always be open, transparent and honest about what’s happening in your store and in the company as a whole. There should never be any secrets (within reason) between you and your team. Including what you think of them! Also I advise the higher ups in the company to better discourage unhealthy drama.


  2. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time

    Pros

    Fantastic place to work and to be

    Cons

    No issues, all is great

  3. "Family feeling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M full-time

    Pros

    Competitive wages
    We are one team
    Family feeling
    Organized routines
    Every day is new and exciting
    Lots of challenges
    Room to grow if you work hard for it

    Cons

    Can be lots of pressure for managers
    Long hours
    Could use more support from area office

    Advice to Management

    Put in more time and hours to have happier staff and management


  4. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier/StockRoom in Toronto, ON
    Former Employee - Sales Associate/Cashier/StockRoom in Toronto, ON
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at H&M part-time (Less than a year)

    Pros

    You learn a lot, one day counts as two in terms of learning

    Cons

    Almost no possibilities to grow, you will do a lot more work than it says in a job/role description


  5. "Part time sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor
    Current Employee - Part-time Sales Advisor
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    good team members.
    great break room and company morale.

    Cons

    no raise even after a year. 4 hours a week are given with 30 mins unpaid break.


  6. "Your mileage may vary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Mississauga, ON
    Former Employee - Retail Sales Associate in Mississauga, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at H&M part-time (More than 5 years)

    Pros

    Great employee discounts on store merchandise, no commission

    Cons

    Very workplace political environment, obvious favouritism and preferential treatment for some employees over others.

    Advice to Management

    Be more fair and balanced when managing employees.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - student job that i know i could quit
    - that's about all i can think of

    Cons

    - On-call hours?
    -bad management
    -44 hour work week depsite only being part-time

    Advice to Management

    - learn how to treat your emplyees better, I worked there in 2016 when I was a student and would not recommend

  8. "The Good and the Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at H&M part-time (More than a year)

    Pros

    I'll start with the good aspects of it. First off, the people are great, you'll meet some of the most amazing talented people and excellent co-workers, and definitely make some good friends. At first the management team was good, they promise that you'll reach your goals and can move up in the company and show videos of how people do it. Some Department managers will do everything they can to make your life easier and aren't all that bad while others won't. This is because there's just different work dynamics between them. Easy scheduling, some good customers, you learn how to work in fast environment fast, team building, and it'll make you good at super multi-tasking. Also they'll celebrate birthdays, and give pizza parties if you reach budget, and just be over wall good.

    Cons

    Ok, so managers come in and out FAST, and that can change dynamics to either super good or bad. Don't get attached too much since they'll be moved to another location soon. This led to poor scheduling, lots of turnovers, managers who don't like you will find a way to fire you (literally, I couldn't believe it when I saw it, even if you worked there for years) and if you're one of the "weak workers" ( one DM had said) you won't be able to have people give away shifts to you because they'll know you can't handle it - so you better do your share of work and not be lazy.

    Advice to Management

    Trust your employees 100% and give them a chance as well. Also listen to them because they deal with a lot more than you.


  9. "sales associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Learned a lot from working here

    Cons

    Reminds me of high-school drama


  10. "Nice place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M part-time

    Pros

    Nice people to work with

    Cons

    The salary and the costumer