H&M Reviews | Glassdoor.ca

H&M Reviews

Updated 18 August, 2018
3,622 reviews

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3.4
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
1,245 Ratings

3,622 Employee Reviews

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Pros
  • "Can help support other H&M stores" (in 220 reviews)

  • "Work life balance betterWork life balance betterWork life balance better" (in 74 reviews)

Cons
  • "Work life balance isn't always ideal but I feel compensated for that" (in 124 reviews)

  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 178 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M full-time

    Pros

    Good management skills with employees

    Cons

    Heavy work load with the company


  2. "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Thornhill, ON
    Former Employee - Sales Advisor in Thornhill, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time (More than 3 years)

    Pros

    The team dynamic and work culture at H&M was incredible. The store I worked at was a second family. The management and other sales advisors all got a long really well and had each others back. H&M has a set of values that you can see all their employees live by which really made you feel like you are a part of the company and proud to be a part of.

    Cons

    The pay is simply not enough. You get paid borderline minimum wage for a lot of tasks and sometimes emotional abuse from customers.

  3. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Ottawa, ON
    Current Employee - Sales Associate in Ottawa, ON
    Recommends
    Positive Outlook

    I have been working at H&M part-time (Less than a year)

    Pros

    shifts go quickly due to the fast paced environment as well as good managment that makes it easy for all of your needs

    Cons

    there arent really any cons to working at h&m, very good environment as long as you like fast paced work

    Advice to Management

    keep doing what youre doing, take interest in your employees needs


  4. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    - Chill mans ans chill workplace

    Cons

    - Very annoying and demanding of workers


  5. "Stock Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Toronto, ON
    Current Employee - Stock Associate in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    1. Nice staff
    2. Employees discount
    3. Nice work environment, especially the break room (may differ in stores)
    4. Flexible scheduling based your own availability

    Cons

    1. Managers could be bossy giving orders
    2. Basically impossible to get promoted within 5 years in the store


  6. "Almost no opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Markham, ON
    Former Employee - Sales Advisor in Markham, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&M part-time (More than a year)

    Pros

    flexible hours, relatively good discount (25% off), not too strict environment

    Cons

    poor lower management, almost no opportunities for growth especially if a part-time worker, never get feedback on your work whether it be good or bad

    Advice to Management

    not all managers are unified in what they want from the employees


  7. "It was good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Available hours.
    Someone what good benefits.

    Cons

    Understaffed always.
    They will tell you you can grow with the company and there are too many possibilities, but its very biased.
    Some managers are very unprofessional and super biased.

    Advice to Management

    Appreciate the people who work hard. And sometimes its more than just making money. Stop understaffing.

  8. "Great for the experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time (More than 3 years)

    Pros

    Experience wise you'll learn a lot. Multi-tasking, customer service, and major communications. HQ is also really trying to get more engagement with the employees with Backstage.

    Cons

    Since it's retail, off-hours, late nights, and unruly customers. Management might make loose promises. Open door policy is not all that "open"

    Advice to Management

    Be on the floor! Give the opportunity to the people who want to grow with the company


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time

    Pros

    Very flexible scheduling, they are accomodating with students and workers who have other commitments. Fellow employees are super friendly, managers are a hit and miss.

    Cons

    High turnover when it comes to management. High-stress environment - not for the faint hearted or those who can't handle a fast paced environment. REALLY hard to become a full timer.

    Advice to Management

    Go easier on your team when mistakes arise - not always our fault.


  10. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Amazing environment in the work place

    Cons

    Hard to get hours in weeks


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