I applied online. The process took 2 weeks. I interviewed at Capital One (Austin, TX) in Aug 2012
Interview
Online application then phone interview and then an in person interview. The online application asked for work history and also tested my mathematical skills. The phone interview was me role playing.
Interview questions [1]
Question 1
What would you say to a customer who is upset about a hold on their account?
Online without an actual person but asking question you must answer and record and then submit. Interview was given immediately. Online without an actual person but asking question you must answer and record and then submit. Interview was given immediately.
I feel like the questions were very simple. It was a role that didn’t require much skill or background. I didn’t like the recruiter. She was very short, and just was not a good experience.
Process was easy and straightforward, questions regarding why you like the company, how you see yourself growing there. This manager was very interested in aspirations and where you see yourself in the future.