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      Senior Account Processing Officer Interview

      Sep 16, 2016
      Anonymous interview candidate
      Toronto, ON

      Other Senior Account Processing Officer interview reviews for CIBC

      Senior Account Processing Officer Interview

      Mar 16, 2020
      Anonymous employee
      Toronto, ON
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at CIBC (Toronto, ON)

      Interview

      I applied through an agency and it took two weeks to get a call back. I interviewed at one of the branches in downtown Toronto. I met with the supervisor and she asked mostly behavioural type of questions to see if I would be ideal for the role. She explained the responsibilities of the role She asked if I had any questions It was nothing too difficult.

      Interview questions [1]

      Question 1

      Give an example of a time you made a mistake and what did you do to rectify it
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CIBC (Toronto, ON) in Mar 2020

      Interview

      Applied online through a consultant. Gave an online assessment for data typing and to check data accuracy level. Once shortlisted, appeared for face to face interview. If selected, the recruiter will contact you directly to submit documents and to accept the offer

      Interview questions [4]

      Question 1

      tell me more about your previous roles
      Answer question

      Question 2

      How you define customer service and what are the three most important factors of customer service
      Answer question

      Question 3

      your weakness and how you would like to improve
      Answer question

      Question 4

      what are the three strengths you would like to highlight and apply in this role
      Answer question