I applied online. The process took 8 weeks. I interviewed at Box in Jul 2020
Interview
5 Interviews and then a mock presentation. Interviews were fine but most of the people were unprepared and few people had looked at my resume. Mock presentation was a disaster. They told me not to "sell" and then all the questions were about justifying purchase.
Interview questions [1]
Question 1
No one from the team came prepared for the mock interview. Then they asked questions on why we are buying this??
Thank you for your candid feedback. We read every review and take this feedback very seriously, especially the concerns you mentioned around preparation of interviewers. Moving forward, we will do our best to ensure interviews will be consistent and a positive experience for all.
Other Customer Success Manager interview reviews for Box
Screening call then denial, seemed to be qualified but told me that accounts managed were not large enough. I felt very confident about moving forward in after the initial call and was shocked when I got that feedback. Seemed like they were interviewing many candidates.
Interview process was pretty straight forward. There was a call with the recruiter, a call with hiring manager, a “super day” with calls with customer success team members and a presentation.
The online application was pretty straightforward. They required a résumé and a cover letter. They ask the basic information in a few qualifying questions. I felt that is very qualified for the job however I did not get a follow up call. I did receive the standard thank you for your application email.
Interview questions [1]
Question 1
What is your experience in background in the sass industry?
