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      American Express

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      Customer Care Interview

      Feb 7, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 weeks. I interviewed at American Express

      Interview

      Online application. You then get a assessment test. You must pass the test before a interview is offered. Once you have passed the first interview which is virtual then you move to a phone interview. If you pass the phone interview then you will do a virtual one on one with the hiring mangers.

      Interview questions [1]

      Question 1

      Tell me about a time you didn't have the necessary resources available to make an important decision, what was the situation, what actions did you take, and what were the results?
      Answer question
      7

      Other Customer Care interview reviews for American Express

      Customer Care Interview

      Jun 8, 2024
      Anonymous interview candidate
      Madrid
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at American Express (Madrid) in Dec 2022

      Interview

      Le processus d´entretien d´embauche était bien organisé, même si je n´ai pas obtenue le poste en question. J´ai bien aimé le fait que l´employeur a utilisé des appels téléphoniques et des appels zoom pour le processus d´embauche.

      Interview questions [1]

      Question 1

      Parlez-vous de votre expérience précédente.
      Answer question

      Customer Care Interview

      May 29, 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at American Express

      Interview

      Received emailed to schedule interview 1. Interview 2 os a GroupMe interview Basically situational/behavioral questions , Hear back fast, find out lot about the job. Recruiter was very nice and helpful.

      Interview questions [1]

      Question 1

      Tell me about a time you was given a deadline but was able to reach the deadline because something came up
      Answer question
      3

      Customer Care Interview

      Sep 26, 2019
      Anonymous interview candidate
      Gurgaon, Haryana
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at American Express (Gurgaon, Haryana) in Sep 2017

      Interview

      The process was huge and took hours. There was a written test, group discussion and personal interview round. The personal interview round lasted for around 10-15 minutes. The questions were simple and direst. The IQ test involved maths, LR and English questions. The questions were not hard.

      Interview questions [1]

      Question 1

      Mostly about your resume and past experience.
      1 Answer