It is very difficult to get an interview at American Express. Once you do, you have to interview with HR first, then junior members of the department before interviewing with the person you will actually work with.
The interview process was smooth and swift. It's just the fact that I got ghosted. They said they would notify me in a week if I got a second interview, and the following week, they said they hoped to have someone picked. It's been four weeks, and I have heard nothing. I even emailed them and still didn't receive a response.
I applied through an employee referral. The process took 1 week. I interviewed at American Express (New York, NY) in Sep 2025
Interview
I only made it through the initial phone screening. I was very excited since AMEX is known for great work life balance. My interviewer was a former EA who gleamed about flexibility within the company and the HR Team.
Interview questions [1]
Question 1
What does your daily work day look like in your current role?
I applied online. The process took 3 weeks. I interviewed at American Express in Jul 2025
Interview
Intro call - 30 minutes
Initial Interview w/ hiring manager - 30 minutes (Same week)
Final Interview - 30 minutes (Week later)
Final Decision (over a week later)
Emailed automatic rejection after not a peep for over a week after final interview. Such a crappy and impersonal experience
Interview questions [1]
Question 1
Questions were very situational, and not typical interview questions.