I applied online. I interviewed at American Express (Sunrise, FL) in Jul 2018
Interview
Phone interview around 30 minutes long. This was before the pandemic. After the phone interview there is a group interview and then a solo interview with the managers from the department.
Interview questions [1]
Question 1
What do you do when find yourself in a stressful situation?
I applied online. The process took 4 months. I interviewed at American Express (Phoenix, AZ)
Interview
2 virtual interviews on camera. Overall not too bad if you have a sales or customer service background it definitely helps. I role played a travel phone call and told them about all of my strengths. Nothing too crazy in the interview. I did receive an offer and now work for the company.
Interview questions [1]
Question 1
Role played someone calling in to book travel and I had to make suggestions and ask questions and build the sale.