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      American Express

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      Helpdesk Analyst Interview

      Aug 9, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at American Express in Oct 2012

      Interview

      Competency based interview, panel of 3-5 people and one on one interviews . Series of 3-4 interviews . Each interview has about 5-6 detailed questions. Phone interviews were done with team members not in same city. But if you are in same city, they interviewed with 3 future coworkers. They took me to lunch .

      Interview questions [1]

      Question 1

      They asked me to describe a time that I had to deal with a coworkee that wasn't doing their job.
      Answer question