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      Leader - Service Delivery Interview

      May 19, 2016
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at American Express (Gurgaon, Haryana)

      Interview

      Interview process is very detailed and case study based, technical questions are not asked much there is more focus on softer skills. Communication has to be very effective. They would ask you to explain with examples (real life examples). People orientation is must for a people leaders role

      Interview questions [1]

      Question 1

      1) If given a chance what you would do differently in your last job 2) How you have solved a real time employee problem 3) How will your current leader will describe you 4) Why we should hire you
      Answer question
      5